Condominium Claims
As a condominium board, when a disaster affects your association, you have many things to deal with, including your responsibility to the association as well as the unit owners. This includes assessing the actual damage or loss to the building. Since 1946, our licensed public adjusters have lifted the burden of managing insurance claims on your own. We evaluate and document not only the physical damage to your property, but also the loss of income, valuables, and more.
...you and your associates brought an expertise and professionalism that were of invaluable assistance to the association and to me personally in reaching both a speedy and equitable settlement of our loss. The owners at Whalers Cove had a great deal going for them in the aftermath of Iniki; we had the original developer as a homeowner and board member, we had access to both the architect and the contractor. We also had excellent insurance coverage. With all those things going for us, the board was reluctant to seek the assistance of a 'hired gun' like Adjusters International. We had everything we needed except a genuine understanding of how the insurance claim business works. In retrospect, it was probably our impatience more than our wisdom that led us to decide to use your services; it turned out to be the wisest course we could have taken.
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1
You just suffered serious damage to your condominium and you are wondering what to do next.
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2
You call your insurance company and wait for an adjuster to come out, hoping that they will have your best interests at heart.
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3
You moved from the asset side of your insurance company's ledger to the liability side.
We Can Help
Knowing everything you possibly can about the "fine print" of your insurance policy before you have any substantive dialogue with your insurer is an absolute necessity. Know what you are covered for and how to claim it. What you say to your insurance company's adjuster and how you say it can make a dramatic difference in how much you get paid. The more you know, the better the results.
Condominium Factors To Consider
Be sure to understand each of the following factors before engaging with the insurance company. Knowledge is the key to a successful claim outcome.
- What is my broker's/agent’s role?
- Does the adjuster work for us or the insurance company? Why they can't work for both. Conflict.
- Does the insurance company pay for professionals necessary to evaluate my claim? Are they working for us or them?
- Is there coinsurance in our policy? What does it mean?
- Is the insurance company using an independent building or equipment consultant to prepare a bid? Who are these consultants? Who are they working for? Do they only work for insurance companies?
- How quickly can we get started rebuilding?
- Can a contractor negotiate my claim? Why it's a bad idea.
- Are our continuing property management fees covered?
- How does our policy address increased costs due to new codes? If my coverage is limited, what can we do about it?
- Will the insurance company pay for a construction manager?
- Where do the unit owner’s interest end and the HOA’s interests begin?
The Difference Public Adjusters Make
We work exclusively for YOU, not the insurance company. Our insurance professionals have managed and negotiated thousands of claims for nearly every type of natural and man-made disaster. Local in our approach, we have over forty offices across the U.S. and Canada, and an unmatched network of expert resources to efficiently mobilize and be at your side.