1. 1

    You just suffered serious property damage or business interruption and you are wondering what to do next.

  2. 2

    You call your insurance company and wait for an adjuster to come out, hoping that they will have your best interests at heart.

  3. 3

    You moved from the asset side of your insurance company's ledger to the liability side of their ledger.

We Can Help

Knowing everything you possibly can about the "fine print" of your insurance policy before you have any substantive dialogue with your insurer is an absolute necessity. Know what you are covered for and how to claim it. What you say to your insurance company's adjuster and how you say it can make a dramatic difference in how much you get paid. The more you know, the better the results.

Major Corporate Factors To Consider

Be sure to understand each of the following factors before engaging with the insurance company. Knowledge is the key to a successful claim outcome.

  • What is my broker's/agent’s role?
  • Does the adjuster work for us or the insurance company? Why they can't work for both. Conflict.
  • Does the insurance company pay for professionals necessary to evaluate my claim? Are they working for me or them?
  • Warranties and Protective Safeguard requirements. What do they mean? Can I still collect if I am not in full compliance?
  • What is the difference between a schedule of values and a schedule of limits?
  • Does my risk manager have the requisite skill sets to negotiate a large property claim?
  • Is there coinsurance in my policy? What does it mean?
  • Credit for continuing sales. How are they calculated?
  • What happens when the insurance company engages a forensic accountant? Who does that accountant work for?
  • What are extra expenses? What can be included? Can I use extra expenses to offset shortfalls in property coverages?
  • Is the insurance company using an independent building or equipment consultant to prepare a bid? Who are these consultants? Who are they working for? Do they only work for insurance companies?
  • How is actual cash value determined? Why should I care?
  • Can I compensate employees who help with cleaning or restoration?
  • Replacement properties. Lease purchase strategy. Is it good for me?
  • Replacing versus repairing equipment/processing lines. Pros and cons.
  • How quickly can I get started rebuilding?
  • How does my policy address increased costs due to new codes? If my coverage is limited, what can I do about it?
  • Will the insurance company pay for a construction manager?
  • Should I have concerns as to how my insurer deals with pollutants - hazardous materials - lead & asbestos?
  • How do smoke and the water used to fight the fire affect my machinery? Equipment? Computers? Other electronics?
  • Can I recast my financial statements? If so, why?
  • Do I understand why coinsurance clauses in loss of income coverage can lead to disastrous results when including labor expenses in the cost of goods manufactured and exclude those labor expenses in the business interruption evaluation?
  • Can I continue to pay my employees?
  • What is the extended period of indemnity, and how does it work?
  • What is the difference between Actual Loss Sustained and Sales Value of Production and how does it affect my claim?
  • What are expediting expenses? How do they differ from extra expenses?
  • How do I project lost sales? Sales declines?
  • How do I project sales of new products?
  • Can I use proformas/budgets to calculate loss of income?
  • Increased efficiency and productivity with new equipment. Does the insurance company get a “credit?”
  • Temporary facilities. Portables. Hardscape. Temporary or permanent? How presenting my story can affect my recovery. Do I know my policy provisions?
  • Temporary production in other owned or non-owned locations? What happens at the end of my claim?

The Difference Public Adjusters Make

We work exclusively for YOU, not the insurance company. Our insurance professionals have managed and negotiated thousands of claims for nearly every type of natural and man-made disaster. Local in our approach, we have over forty offices across the U.S. and Canada, and an unmatched network of expert resources to efficiently mobilize and be at your side.

Our Results

Harris Farms

$500,000
Without
Adjusters International Pacific Northwest
2.2 million
With
Adjusters International Pacific Northwest

Village Farms

37 million
Without
Adjusters International Pacific Northwest
48.8 million
With
Adjusters International Pacific Northwest

Navajo Manufacturing

4.3 million
Without
Adjusters International Pacific Northwest
11.3 million
With
Adjusters International Pacific Northwest

Ridley's Food Corp

2.9 million
Without
Adjusters International Pacific Northwest
6.4 million
With
Adjusters International Pacific Northwest

Actual results will vary based on individual circumstance and nature of insurance claim loss. There are no guarantees you will experience the same results.