Adjusters International Pacific Northwest Testimonials

Your team was fabulous when it came to the details relating to the rebuilding the structure and accounting for a settlement from our insurance company. Your team is not only professional but also held our hand throughout the process. Each member of your team was meticulous when it came to the details. You were even able to get us reimbursed for the cost of the items required to meet the standard building codes. Not only were you on top of things, but you were able to negotiate us a settlement almost double what the insurance company had originally offered us.

We sincerely appreciate your skills and efforts in navigating us through all the problems and hurdles that the insurance company threw our way. First, you were instrumental in dealing with the tenants and their displacement. Second, your claim strategy and game plan for the mitigation efforts were well thought out and crafted towards a speedy recovery. Third, the team of experts you retained, including your construction consultant was a tremendous asset to our eventual settlement. Fourth, your interaction with our lender and diligence in following up to get their attorneys on track with our recovery was extremely helpful. Finally, the skills you and your team employed in negotiating with our insurance company and its army of consultants and adjusters resulted in a policy limits resolution.

As one of the larger producers of garbanzo beans in The West, we pride ourselves in knowing everything there is to know about our craft. We also pride ourselves on knowing when someone else knows better. It’s not often that one’s expectations are exceeded. You exceeded our expectations. As far as the fire is concerned, our claim is settled, our storage capacity is double what it was, your fee was paid, and in essence, it cost us nothing. You are one of the best investments we ever made. And as far as the collapse is concerned, your meticulous, forensic approach to our claim caused the carrier to come to the table and change their offer from zero to almost $500,000. We can’t thank you enough for your efforts in our behalf.

You were a calming presence during an extremely high-tension period in our lives. Every time, and I mean every time, we made a request through you to our insurance company you took it upon yourself to see that the request was granted. Honestly, we were amazed at what you accomplished for us...John Fristoe did a marvelous job of costing out our home and basically throwing his fully substantiated numbers in the face of the ‘experts’ our insurance company brought in to, I believe, undervalue our property…Karl was so very patient as he helped us remember every thimble, garbage can, and fork. Had we not had Karl to jog our memories we would surely have come up tens of thousands of dollars short on our personal property claim...I feel strongly that Dudley and his crew saved us months, if not years, of having to justify our claims in dealing with our insurance company.

We have used Adjusters International on four separate occasions and have been impressed with their timeliness, professionalism, technical expertise and follow through.

As you know, the Lodge has been rebuilt and is now back in the business of delivering traditional and locally-tailored Elks charitable services to their community. This would not have happened had it not been for Dow Brooks and your involvement; and, the community would have lost their Lodge. Recall that the original estimate to “restore” a badly fire and smoked damaged building with HAZMAT was approximately $240K. To the contrary, with your expert assistance and advice, we ended up receiving approximately $940K and were able to completely rebuild a new, right-sized, energy-efficient facility to serve the community; and further, to enhance and reinforce the central business district of Omak WA. While I certainly do not wish problems for any Lodge in Oregon or Washington, I do know a “Guy” who could really help them… YOU!

You immediately assembled a team of professionals from Adjusters International to counteract the army of consultants that the insurance company brought on the claim. Your construction team and engineering reference were tremendous assets. The carrier initially offered approximately $700,000 to settle the matter. The settlement of $1.2 Million that you ultimately got was more in line with what the proper measure of my loss was. You did such a great job that both my Property Manager and my Bank felt that next time any of their clients suffered such a situation they knew to call you and Adjusters International…For the price the result that you achieved was tremendous.

Your company relieved me of having to spend my time learning about claims and dealing with the insurance company. I needed to spend my time on rebuilding my business. You also got all the insurance dollars available and I am certain we would not have been able to do so on our own.