Adjusters International Pacific Northwest Testimonials

You quickly assembled a team to interact with the insurance company’s construction experts. We could have easily suffered additional losses had it not been for the timely settlement you negotiated with our insurance company. Thanks to your experience, skill, diligence, and company’s reputation we were able to recover our policy limits from the insurance company. Given the co-insurance limitations in our policy, this amount far exceeded what we could have recovered on our own. This is not to mention the amount of time, effort and distraction from our own insurance agency business it would have taken us to recover any of the monies. We consider the fee of almost $62,000 that we paid for your services to be very reasonable.

Your experience and guidance, along with your understanding, constant updating, and most importantly, your verbal and written communication to the parties involved were crucial in obtaining badly needed funds that were already expended in refinishing the badly damaged property from a seemingly reluctant insurance company.

I had experienced two other small fires isolated to separate apartments and chose not to use an insurance adjuster (losses were a fraction of this fire on Duboce). I regret not retaining an adjuster such as The Greenspan Co./Adjusters International on those as well. We had no one fighting for us on those first two fires. Paying those insurance premiums is a given but collecting on a loss is a nightmare.

You navigated and strategized the plan of action and initiated it on our behalf and then took the gloves off when you had to. You exceeded our expectations. It is apparent your skills as a negotiator were primarily responsible for this.

Though initially employed one year after the earthquake solely to prepare our business interruption claim, you suggested following your review of our insurance file that the measure of loss calculated on our building claim by our insurer was far less than what we were entitled to collect. We agreed to allow you to discuss the situation with our insurer which ultimately resulted in substantial dollars in excess of their previous loss calculation. Along with your excellent settlement on the business interruption claim, we could not have been happier. When we experienced our severe fire in Los Angeles, you responded on an expedite basis and, with the assistance and involvement of your Los Angeles office, gave us immediate and necessary advice as to inventory techniques, salvage agreements, emergency protection, building estimators, etc. that allowed our claim to be processed promptly and, ultimately, have our store reopen faster than initially expected. The dollar results of the adjustment were equally favorable to your previous representation of our firm, and, if need be, we would not hesitate to utilize your services in the future.

As you know, in addition to my background as an investor and developer, I am a lawyer and fairly well-versed in the nuances of insurance coverage and insurance case law. During my career, I have been exposed to some complex insurance matters. This case however, took the prize. It involved extremely complex, multi-layered coverage issues involving fire major property carriers, two E & O carriers, insurance program administrators, and highly technical reconstruction issues and the ultimate settlement was over 300% of the amount that the insurers argued that we were entitled to. Your team were arm-in-arm with the architects, engineers, coverage counsel and the ownership to ensure that the process was driven to a successful conclusion. They were intelligent, experienced and committed to the best result for the client throughout their involvement.

...The settlement was beyond our expectations and almost three times what we thought it would be.…You got us the best result and your effort to negotiate the depreciation deduction up front was excellent. Even our bank was very happy with your services. They told me that they would highly recommend you to their clients if ever needed…We recovered much more than we ever thought we could have on our own. The fees we paid were worth every penny in terms of the service received. You saved us tremendous amounts of time and headaches. There is no way we could have negotiated the settlement you did.

After all, why would any insurance company want to pay me more money, rather than less money? It just seemed logical that the insurance company’s interests and my interests were not the same…Today I look back and I am certain about many things. No one should attempt to negotiate with an insurance company without the help of Adjusters International. The fee that I paid for your services was small in comparison to the benefit that you added. I look at the money I paid you as an investment, not a cost. And…as a general contractor, I am familiar with construction costs and processes. You guys hit it out of the park.

The team you assembled from The Greenspan Co. / Adjusters International was spectacular…You fought the insurance company’s tactics of denying and delaying payments for items that were covered under the policy...Without your help I would not have recovered almost three times the amount originally offered by the insurance company...Your fee was money well spent.

The process of settling this loss was done quickly and with the utmost professionalism. We were able to recover all of the funds we needed to repair our property to make them look great again…Without your experience and expertise in handling such catastrophic events I know we could not have recovered what we did. Your fees are worth every penny!