Adjusters International Pacific Northwest Testimonials

Your detailed presentation and masterful negotiation with the insurance company were done with such professional detail and finesse that we, the school district, would never have been able to achieve what you did. I speak with complete confidence when I say that no school district should ever attempt to quantify its loss after any catastrophe or to enter into any negotiations with their insurance carrier without your assistance. We are, after all, educators and administrators and not versed or proficient in handling and negotiating insurance claims.

You have my deep appreciation for the professional and expeditious manner in which you and your staff handled the complicated matter of the fire loss on my home.

In retrospect, if The Greenspan Co./Adjusters International were to double its charges, which were a percentage of the insurance paid to me, it would still be a bargain.

We did some research and it became clear to us that yours was the firm that we wanted to represent us. We made the decision to hire your firm to represent our interest and to ensure that we would be able to rebuild and repair our facility. We never regretted our decision. The strategies your firm employed throughout the claims process thwarted the insurers' exhaustive efforts to undervalue the claim. You successfully convinced the insurance company and their consultants for the need to resolve our differences and reach an equitable resolution. I am pleased to say that goal was accomplished.

Although we are headquartered in Japan, our Thailand operations located outside Bangkok were catastrophically affected and essentially shut down by the floods of 2011. We generally service the high-tech sector in the preparation of CPU’s and motherboards for major international clients such as Texas Instruments, Spansion, and other Fortune 50 technology companies. While we are extremely business savvy without your help we could not have successfully recovered from the devastating flood that destroyed Thailand in the fall of 2011. We are extremely impressed with the team you assembled to measure, evaluate and negotiate the building, machinery, contents, stock and business interruption aspects of our loss. You counteracted the insurance company with experts in every arena.

Don't Worry,' he said, 'you do not need any professional adjuster working with you. I will handle everything at no cost to you.' Like a babe in the woods I went along with him and quickly learned that the only people tougher to collect from than an insurance company is a bankrupt restaurant. Insurance companies like to collect premiums but do not graciously pay the insured what is rightfully his. Their adjusters before being hired are evidently screened for their ability to be unfair and insensitive to the plight of the poor homeowner. I, a seasoned businessman, quickly learned that I was no match for all the roadblocks the insurer set up in order to reduce their exposure…Once you came on the scene the ball game changed and the playing field was leveled…as a matter of fact I felt that I now had the edge. The professionalism and expertise you brought to the scene enabled my wife and me to finally relax and to finally believe that the matter would be concluded fairly and that we would receive the settlement that was due us. And that's what happened.

Saturday afternoon, June 18th, was a very busy Saturday in our Mission Street hardware store. It was our second store, born 32 years ago. We lost it completely that afternoon in a five-alarm fire. I’m sure there was a large cast of support staff, but I wanted to take a moment to convey my appreciation for Greenspan Co./ Adjusters International’s professional representation of Cole Hardware. Our claim was put together quickly, carefully and with our total engagement in the process. When we were finally able to negotiate with the insurance company, we reached a settlement that was 1/3 more than what the insurance company was offering.

We surely have had a pleasant relationship and we look forward to continuing it. We believe that, in general, your services have been of extremely high quality and we do appreciate those efforts on our behalf.