Adjusters International Pacific Northwest Testimonials

Before your involvement, Farmers Insurance was suggesting that our home would cost about $120.00 sq. ft. to rebuild which included the code up-grades. Through your efforts, we were able to secure a settlement over $200.00 square foot. This amount far exceeded our expectations… You kept us informed through out the entire transaction, you returned all our phone calls answering all our questions, sometimes more than once. You included us in meetings with Farmers Insurance when necessary… I never thought you would be so successful in collecting all of the dollar amounts you claimed on our behalf for our personal property items… Many of our neighbors negotiated their own settlement and most of them have not started construction and the ones who have settled are disappointed with their settlement amount. Your efforts alleviated all the stress we would have incurred if we tried to negotiate our own claim.

You were able to get us the maximum allowable on our flood insurance policies and 80% more than our cost to rebuild on the wind damage policies.

Without your assistance I am sure the claim would not have proceeded as fast and as accurately as it did. Your professionalism and courteousness in handling this matter was exceptional. In particular I appreciate the fact that my phone calls where always returned promptly and you were always available and present when necessary… Dealing with insurance companies can be difficult and time-consuming. However, your quick responses and attentive support made the whole process very efficient.

In August, I was building a five-story 46 unit apartment building in downtown Portland. It was destroyed in a five alarm fire. I did not hire anyone right away. I came close to hiring you a number of times , but kept giving the insurance company another chance. They did not rise to the occasion and do what I considered to be the right thing. Three months into the claim I hired your firm. Whereas the insurance company wanted to limit my recovery to the amount I had expended, you were able to secure for me a settlement based on current costs to rebuild. Whereas the insurance company did not want to compensate me for a construction manager, you recovered those costs. Whereas the insurance company was hesitant to pay for soft costs, you recovered the limits of our soft cost coverage. I am grateful that you were there for us and I would not hesitate to reach out to you again should the need arise.

The settlement was beyond my expectations and almost three times what we thought it would be…I knew there were going to be numerous issues. Co-insurance penalties was a huge problem as my insurance company tried to reduce the amount of money it owed by claiming I did not adequately insure the building. There were attorneys, contractors, fire department folks, investigators, ATF, and numerous other entities that were involved in this claim. Your team dealt with them and the army of insurance consultants very well. You got the best result and your effort to negotiate the coinsurance, depreciation, and extra expense up front was excellent…I recovered much more than I ever thought I could have on my own. I paid almost $200,000 in fees for your services. It was worth every cent in terms of the service received. There is no way I could have negotiated the settlement you did.

You were on the scene immediately both assuaging our concerns and dealing with our emotions and fears… Although I started the process myself, I clearly could not get it done in an expedient manner or in the manner which you handled our loss. You handled our loss professionally, expediently and with great care, constantly keeping us in the loop of important information… You negotiated a settlement that was exceptional and allowed us to rebuild the project in the manner that it should have been.

At first I was hesitant to hire The Greenspan Co./ Adjusters International to represent me because I was wary of having an extra layer of expenses. Although I was so in need of professional help, being that I still had to operate my other stores... I decided the best way to go would be through The Greenspan Co./Adjusters International being that my insurance salesman and my insurance company were lacking interest in assisting me... Mr. Chris Glenister was assigned to my claim. His manner, knowledge and service were greatly impressive. He took care of all my needs, and allowed me to continue to run my other stores. The fee I paid The Greenspan Co./Adjusters International was such a bargain, when you consider all the time saved.

The life of my family was forever changed on the day the wild fire destroyed my 83-year old mother’s home in Wenatchee, Washington in 2015. We met with the insurance adjuster very quickly, but felt completely overwhelmed and lost in the process that stood before us to secure my mother a temporary living situation, begin managing the property cleanup, and claiming processes for both the dwelling and content recovery. We were also uninformed as to how and what to claim for additional living expenses. Although the insurance company was quick to provide immediate financial assistance, clear information on the processes was significantly lacking. We were confused, overwhelmed, and possessed extremely inadequate knowledge and skills in how to proceed with the insurance recovery to assure our benefits were being fairly maximized. It was not long before my mother’s friends referred us to The Greenspan Co./Adjusters International as they were experiencing great relief in having the professional assistance to deal with the many facets of claim recovery following their devastating losses as well.

From our very first meeting with The Greenspan Co./Adjusters International, it very quickly became clear to us how much we needed the highly experienced and professional staff assisting us in every aspect of managing our claim recovery. The processes themselves are so complex and foreign, and in the midst of the emotional, financial, and physical exhaustion following such devastation, what a relief it was to know that the highly professional and competent staff of The Greenspan Co./Adjusters International was leading the way for us. We are extremely grateful for the services provided by The Greenspan Co./Adjusters International and their very competent team. We cannot imagine navigating this process without them.