Adjusters International Pacific Northwest Testimonials

You were there for me when I needed you...emotionally and professionally. You took the time to explain those things that needed explaining and you had the expertise to get the job done...quickly, efficiently and graciously. Your expertise resulted in a 100% increase in my settlement. The peace of mind you gave me as I observed your professionalism and competence in preparing the necessary information needed to resolve my claim had a calming effect and allowed me to go about my business without concern.

We were totally bewildered when we realized we had suffered extensive damage and did not have the slightest idea what to do. Fortunately, I called you early the next morning and that same morning you arrived, arranged for the clean-up, introduced us to appropriate contractors to assess and repair the damage and successfully negotiated an appropriate settlement with the insurance carrier. We will be eternally grateful to you, not only for your professionalism, but for your real concern and caring attitude that helped us get through that period.

The loss of our home was a devastating experience, financially and emotionally. It did not take us long to realize that we did not have the time and energy to begin rebuilding our lives, deal with the insurance company and their requirements, and still continue to work at our jobs and lead a life that had some pleasure in it. Furthermore, we also realized that we did not have the experience to formulate the inventory list, establish the value of the home we lost and maximize our insurance benefits. It was very obvious that this would be the largest financial transaction of our lives. From our initial contact with Adjusters International to our final dealings last week we have had the pleasure of dealing with consummate professionals... The entire staff was always responsive to our needs and the results are far more wonderful than we had even dreamed. If we had not dealt with Adjusters International, we are certain that we would have settled for a great deal less and the consequence would have been that the rest of our lives would have been compromised.

It has been almost a year since the fire which completely destroyed one of our processing plants. Immediately after the fire, I received a telephone call at home from a representative of your company. My initial reaction was the 'knee jerk' type, and I felt I had been pursued by an 'ambulance chaser.' During an emergency management meeting it became clear that we had a loss that would exceed $7 million dollars, and that standing toe to toe with our insurance company to recover our loss would be an overwhelming task...After reviewing your proposal, it was agreed that our efforts would be best utilized in managing our business, while allowing your staff to recover our loss. I had no idea that the documentation of our claim would become as extensive as it did. Your staff worked tirelessly to quantify the claim. I am convinced that every possible element of our loss was maximized to the extent provided for in our coverage...You and your staff are true professionals, and the quality and detail of your work is very impressive.

I cannot commend your organization more highly and must say that everyone, from the adjuster, inventory expert, construction cost estimator to your administrative staff, dealt with me courteously and professionally. Clearly, a team effort on everyone's part. You are consummate professionals. Your consistently demonstrated integrity, knowledge, people skills and attention to detail. I am convinced that we recovered substantially more than we would have otherwise had we not retained your services.

Thanks to your skills, the State of Oklahoma was able to receive a much more favorable settlement than would have otherwise been provided in rebuilding our facility. As you know, the complexities of the issues because of change in political leadership, administrative leadership, and state agencies gave us all quite a challenge. I appreciate your unparalleled patience in dealing with me and with the 'system' throughout the process. On a more personal note, I really am grateful for the time and effort that each of you spent in educating me in this area of business and your willingness to keep me involved in the process so that I could broaden my perspective of this field.

As you are well aware, the promises that the insurance adjuster makes immediately following a fire do not always pan out. In our case, the explanation of our business interruption coverage was way off base. Co-insurance and the way it affects actual coverage seem to be poorly understood by the general public. Prior to the fire, I thought I understood the provisions of our coverage but of course that was not the case. Never having filed a major claim before, it came as something of a shock to find that my insurance policy did not really say what it seemed to. Without your guidance and assistance in submitting my claims, I am certain that I would have had little success in recovering the money due to Valley Lumber Co.

You and your team have provided invaluable assistance in the College's recovery efforts in response to Tropical Storm Allison in 2001. Your knowledge of the often complex FEMA process, coupled with your insurance industry experience, have been of enormous benefit to us.