Adjusters International Pacific Northwest Testimonials

Adjusters…sent qualified personnel on site and made calm of a hectic environment at Cat Cay. They provided individual attention promptly even as they handled claims of other insured on the island. The administration of the claim was very professional and communications were not overly delayed as frequently occurs in such a massive insurance undertaking. In short, they were very effective and cool in their processing of this multimillion-dollar claim. Finally and most importantly, I collected a sizeable sum in a very reasonable time frame without enduring a great deal of stress over the potential outcome…I undoubtedly collected more than I ever would have if I had continued with my own efforts to substantiate and negotiate these claims independently.

You and The Greenspan Co./Adjusters International have demonstrated your knowledge of insurance policies and claims and your efforts and professionalism saved us a great deal of work and stress...Our gratitude and professional respect for your performance can never be enough.

Right from the beginning it was apparent the insurance company was not going to deal fairly. Their inadequate offer to settle on the structure for a mere $250,000 was shocking. We are extremely grateful for you coming to our aid. Without you and your team’s expertise and your detailed valuation of our loss we could never have reached the settlement you were able to negotiate for us in excess of $1,000,000…You and your team were there for us every step of the way. You persevered and were able to guide us through this nightmare, allowing us to recover much more than we could have on our own.

It was due to your expertise, dedication, and perseverance that the insurance company had to agree to pay more than $200,000 above the original offer. We are also convinced that without your help, we would not have been able to receive the maximum compensation for the loss of the contents of our house… We have been deeply impressed by the amount of your detailed correspondence with the insurance company, the number of phone calls, prompt responses to our inquiries, and personal visits involved in this process. Our East Coast friend, a lawyer specializing in insurance cases, who monitored your correspondence with State Farm, told us how much he admired your work and felt that, besides providing technical expertise, it was on a par with the best legal help we could get.

When our facility in San Francisco was destroyed by a devastating fire we knew the claim was beyond our comfort zone and expertise. Upon advice from my father, Mayor Willie Brown, and San Francisco Supervisor, Sean Elsbernd, I was introduced to you and KC Cullum. Your expertise and the resources of The Greenspan Company / Adjusters International were instrumental in our prosperous return to business...Our insurer brought out an army of consultants to, what we immediately realized was a ploy, reduce the availability of our insurance benefits. They brought out multiple adjusters, restorations firms, and contractors to try and clean and save our inventory and building improvements. Thankfully, we had you to advocate our best interests...Your fee of 10% for the handling of our fire loss was very reasonable in light of the effort and the result.

As you are well aware, the promises that the insurance adjuster makes immediately following a fire do not always pan out. In our case, the explanation of our business interruption coverage was way off base. Co-insurance and the way it affects actual coverage seem to be poorly understood by the general public. Prior to the fire, I thought I understood the provisions of our coverage but of course that was not the case. Never having filed a major claim before, it came as something of a shock to find that my insurance policy did not really say what it seemed to. Without your guidance and assistance in submitting my claims, I am certain that I would have had little success in recovering the money due to Valley Lumber Co.

We could never have fully understood our rights under the insurance policy and “come out whole” without your assistance.

When our RV dealership suffered a fire last year no one could have prepared us for the nightmare that followed. We knew how to run our company. We figured how hard could it be to recover from the fire? Besides, we were insured and thought our insurance company would take care of us. It became apparent very quickly that we were out of our league and needed professional help...We had numerous issues to deal with such as coinsurance, business interruption, extra expenses, and valuation of our building and contents loss. We now know how important it is to hire an expert to help guide through the process and undertake the monumental task of assessing the value of everything lost…Your team was very proactive and professional...We can’t thank you and your team enough for your hard work and dedication.