Adjusters International Pacific Northwest Testimonials

The settlement and our experiences with you, demonstrate that The Greenspan Co./Adjusters International places its client's interests ahead of all others. Furthermore, your expertise and experience as adjusters of losses for the Insured has been an invaluable asset to us in our insurance claim.

The thoroughness with which you approached this case was truly professional.

Shortly after the fire, my husband and I spoke with Shellie and enlisted her help. She interpreted the nuances of our business insurance policy, predicted the insurance company's next moves, suggested strategies and direction for communication with the insurance company and offered moral support - all in a professional manner. She was always available for phone conversations and face to face meetings as needed. The issue of business loss of income was a complicated one. Shellie guided us in preparing documents for a crucial meeting with the CPA firm retained by my insurance company. With her help, we were well prepared to negotiate in a final settlement meeting, which led to a favorable financial outcome for us.

We feel we had a great team…These guys did a great job and were extremely professional. They held our hands throughout the entire venture, attended all meetings and were always just a phone call away…They were extremely diligent and thorough, and helped us through this difficult period.

We feel our partnership's successful resolution of our claim was solely due to our introduction to your firm...Your analysis of the costs to reconstruct was detailed and exhaustive and we credit you with providing the necessary exhibits and documentation to the insurance company's adjuster that led to a settlement that allowed us to complete the restoration with a surplus sufficient to extend the renovation into other areas of the building that suffered from deferred maintenance.

The Insurance Company tired to convince us that there was nothing wrong with our stock. Thru your expertise, you were able to get the insurance company to pay for a new machine and all of the stock that was damaged.

Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with…I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.

Without The Greenspan Co./Adjusters International, and especially the services of Jessica, we would have gone through massive bureaucracy and fear-based hell. Instead, things remained reasonable and logical and every time we got nervous or felt panic coming on, Jessica at The Greenspan Co./Adjusters International calmed us down, told us what we needed to do, and helped us do it.