Adjusters International Pacific Northwest Testimonials

On behalf of our whole congregation, please accept our sincere thanks for the outstanding effort you put in settling our claim with the insurance company. No words would ever be enough to describe the joy of our congregation on Christmas Eve, when we were able to meet in our new building for the first time. In September when the first fire happened, The Greenspan Co./Adjusters International promised us their best person for the job, and that couldn’t be any truer. Your knowledge, persistence, and great attitude of “going the extra mile,” contributed tremendously to the success of the reconstruction process.

I want to compliment you for being particularly astute in picking up on the cultural details of our community, and showing great patience and consideration towards us. Thank you for not running away when meetings would alternate between languages. We believe you have a gift of understanding us, even though at times we spoke languages other than English. For our congregation of refugees and first generation immigrants, your efforts brought way more than just a restoration of what was lost in the fires; it helped us regain the sense of belonging that was lost with the loss of our property.

The loss of our home was a devastating experience, financially and emotionally. It did not take us long to realize that we did not have the time and energy to begin rebuilding our lives, deal with the insurance company and their requirements, and still continue to work at our jobs and lead a life that had some pleasure in it. Furthermore, we also realized that we did not have the experience to formulate the inventory list, establish the value of the home we lost and maximize our insurance benefits. It was very obvious that this would be the largest financial transaction of our lives. From our initial contact with The Greenspan Co./Adjusters International to our final dealings last week we have had the pleasure of dealing with consummate professionals…The entire staff was always responsive to our needs and the results are far more wonderful than we had even dreamed. If we had not dealt with The Greenspan Co./Adjusters International, we are certain that we would have settled for a great deal less and the consequence would have been that the rest of our lives would have been compromised.

At all times The Greenspan Co./Adjusters International, and in particular Mr. Paul Migdal, performed in a very professional manner and represented me very well. It really took the load off my shoulders. Also, it was very comforting to know that I was being represented by knowledgeable experts who would see to it that I was fairly treated by the insurance company.

Your company was very prompt in accessing my loss and preparing the necessary complete documentation for a speedy insurance recovery. My claim was acted upon in a very timely manner.

We did some research and it became clear to us that yours was the firm that we wanted to represent us. We made the decision to hire your firm to represent our interest and to ensure that we would be able to rebuild and repair our facility. We never regretted our decision. The strategies your firm employed throughout the claims process thwarted the insurers' exhaustive efforts to undervalue the claim. You successfully convinced the insurance company and their consultants for the need to resolve our differences and reach an equitable resolution. I am pleased to say that goal was accomplished.

From the day of the fire, your staff has shown again and again the professionalism and sensitivity upon which your fine reputation is built... You and Shellie Landa have exhibited the highest standards of accuracy, acumen and trust throughout the long, difficult process since then. One assumes that your insurance company is on your side; thank God for people like The Greenspan Co./Adjusters International since this is far from the truth. I feel very strongly that first, we would not have been able to handle the necessary details due to lack of experience and emotional distress. Secondly, I am confident that you were able to negotiate the maximum settlements for us, particularly the loss of income portions. Last, but certainly not least, all our dealings have been tempered with a unique sense of trust and true friendship so rarely found in today's business world.

We were advised and promised by your firm that you would assist us in the preparation and presentation of our claim and review of our policies to identify our areas of entitlement. Additionally, you assured us that you would maintain a comprehensive written dialog with the insurance company to insure that the accurate facts would be easily provable. You and your team of professionals have lived up to all the commitments you made. The commitment that you and your firm gave to China Basin Properties, Ltd., and the experience and creative thinking that you personally brought to this claim significantly added in the successful outcome of the adjustment. There is no question in my mind, that your analysis of the policy, your understanding of property adjustment and current law with respect to claims practices, and your formulation of a meaningful claim strategy ultimately allowed us to collect a recovery in excess of what the insurance company suggested. In spite of the Insurer's repeated attempts to intimidate and to disregard your well thought-out claim approach, your objectivity and your advice were invaluable to the settlement.

Your ability to ferret out proper avenues for claim, some of which we were not even aware, together with your negotiating skills, have been outstanding.