Our house was destroyed by fire. The Greenspan Co./Adjusters International met with us at the site and after a lengthy conversation, we decided to handle the situation ourselves. After all what could be so difficult? I mean you pay the insurance company to work for you right? Well, five months later, making absolutely no progress on our own and in total desperation we called The Greenspan Co./Adjusters International in to help. They not only helped, they settled the matter in a brief period of time, with more dollars than expected. Shortly after this episode, our business was robbed while on vacation. This time it was quite different, the only phone call we make with NO hesitation was to The Greenspan Co./Adjusters International... After finding out about co-insurance clauses, depreciated losses and gains, over valued equipment, under valued equipment, and a whole host of other insurance jargon, I KNOW we could have never 'handled the situation ourselves.' This company was always up front with us, good news or bad you'll always know what to expect, no surprises. They held my hand, listened to my frustration, took away all the headaches involved. They 'handled the situation.' Please know one thing if you have a loss your insurance adjuster works for the insurance company... If you're hesitant because of the commission fee (like we were), you are going to laugh at yourself in the end. It will be one bill you will be so glad to pay and know that they deserve every dime.
“our kind words and way of making a very difficult situation so much better helped me more than you will ever know... In short, I wanted to thank you for doing what you do. Thank you for the impact you have had on me. Keep this for the days that you don’t think you made a difference, know that you have.