Adjusters International Pacific Northwest Testimonials

…………We initially decided to address this claim internally with the thinking that the complications of our financial loss would be minimal. We came to realize through conversations with the Insurance Company's representatives and their consultants that we were beginning to lack confidence in their ability to understand our business model and properly measure our true losses based on what we were entitled to under our insurance policy……….Your firm clearly understands the claims process of the insurance industry and we believe you were effective at articulating our position……Without the involvement of your firm, I don't believe we would have achieved the same results.

In our more than 45 collective years in the news business, Craig and I never dreamed we would be reporting our own disaster, but the Eastbay Firestorm changed more than our dreams. You are very skillful, Randy; not only because of your encyclopedic knowledge about insurance matters, but also because of your personal sensitivity. Had we been negotiating for ourselves during these two years since the fire, we might have thrown our hands up in total despair, but you stayed at the table and eventually convinced State Farm to do what was fair and just.

“At once, Paul Migdal and Chris Glenister took over virtually every aspect of our claim-reviewing our policies, attending meetings with Insurance Company representatives and quantifying both our actual and potential losses. Their actions allowed us to concentrate on our business rather than the logistics of filing and negotiating an insurance claim…Our losses were quite large and our claims very complex. Naturally, our Insurance Company minimized the extent of our losses. Paul and Chris invested an immeasurable amount of time and effort in 2011, on our behalf, and at all times conducted themselves with extreme diligence, integrity and absolute professionalism. Without the assistance and guidance of these professionals, we are sure that we would never have received a fair settlement…Having gone through this grueling experience, we are confident that no company should ever attempt to handle their own claim and be without the benefit of expertise of The Greenspan Co. / Adjusters International Team.”

While were initially hesitant to retain a public adjuster the investment was well worth it. The insurance company under-valued our claim. We recovered almost three times the amount. We got our building back. We got what was rightfully owed to us. And, we got a new friend on our side. All the complex insurance issues were hard fought and won. We could not have done it without your company.

My first mental reaction to Adjusters services was, "Why do I need these guys?" After all I've got insurance for this sort of loss and my agent with the carrier will help me through this problem.

Our insurance carrier took longer than they should have to begin dealing with our claim. It was enough time for me to decide to enlist the services of Adjusters International. They understood our company's insurance policy much better than we did. Adjusters was able to explain to me where our coverage was weak and where they could maximize benefits out of our insurance policy.

At the first meeting with Adjusters and our insurance carrier, I knew we had made the correct decision to hire Adjusters International. They knew how to negotiate our needs under our policy to get the most out of our coverage. Adjusters were able to get more accomplished that I could have done and certainly more than our carrier would have offered.

Our company was able to focus on replacing equipment and getting out business functioning, while Adjusters worked with our insurance carrier on the claim.

When we first met, I was reeling from the sudden and unexpected loss of our home. The enormity of the task before us was just beginning to sink in, and the prospect of somehow inventorying every item in our home (as suggested by our carrier, State Farm Insurance) seemed like an impossible job, given that it would have to be done in our “spare time” as we attempted to carry on with the regular obligations and demands of our lives. To say we were under extreme stress is a gross understatement. We were out of our league and in over our heads for sure…While I spoke with you at length in front of my home, my adult daughter went next door and researched you and The Greenspan Co./Adjusters International on the internet. Less than an hour later she came walking down the sidewalk, unseen by you, giving me a double “thumbs up.” Her assessment turned out to be 100% correct. Your assistance didn’t just make a difference, it completely transformed the process, largely reduced the stress, and unquestionable was the deciding factor in our receiving a very satisfactory settlement.

...Diane and I are deeply grateful for your efforts, patience and the eventual settlement. We suffered a devastating and emotional loss. We lost everything. Our prized home and all our possessions were burned to the ground. Not only were we victims of a disastrous fire, but we almost became victims of our insurer. The insurance company initially offered us a sum that was not even remotely enough to re-build our house. Even with my years of negotiating sophisticated contracts, I was tremendously impressed with your efforts to secure us an incredible settlement well in excess of the policy limits and almost double the amount originally offered, all without the need of going to unnecessary litigation. Your team was steadfast in its focus. You are true professionals. After going through the extended insurance claim process, we now know that no one should handle their own claim without the benefit of your expertise...

...There is no doubt in our mind that had we handled the loss alone without your assistance, Travelers would have probably paid us less than half of what you ultimately recovered for us.