Adjusters International Pacific Northwest Testimonials

In your role as consultant to the National Park Service, your expertise was invaluable in allowing us to work through each step of the long and detailed process and to feel confident that we have protected the public interest as we arrived at a final insurance settlement of $7.5 million which we feel is fair and just. I was very impressed by the expertise you brought to bear on the claim and soon came to realize that we, with your help, would be actively involved in the adjustment process. You provided information and perspective that allowed us to review case law, weigh options, and shift approaches to aspects of the claim in order to reach a more beneficial yet fair settlement. I have also come to respect your ability to participate and communicate fully on a technical and professional level and yet be able to translate, in clear and concise yet understandable terms, the technicalities of the profession to those of us not immersed in the intricacies. The summaries and explanations of all aspects of the loss adjustment you prepared were well done and served as the basis for National Park Service approval of the insurance settlement.

There is absolutely no way that I can express my appreciation for your excellent efforts on the behalf of our client, James L. Brooks. Both Jim and I feel that you have done a job above and beyond the call of duty. It was possibly one of the best decisions that we've made with regard to Jim's affairs to involve you and your company to help settle the most difficult claim.

You were the psychiatrist, the business doctor and a friend. Your presence calmed our distress, your kind works abated our depression and above all your expertise in presenting our package to Aetna. Your courageous assistance helped make our existence today at our new site in Burbank possible.

Had it not been for your competence and experience, it was a certainty that the negotiations would have dragged into months, if not years. Thank you for your patience with us, recognizing very well that we had just gone through a very stressful situation.

Too seldom in life do companies, or their people, exceed expectations but you and the entire team at The Greenspan Co./Adjusters International are the very rare exception. Thank goodness I listened to two friends that insisted I hear what The Greenspan Co./ Adjusters International did what for them and, what they knew The Greenspan Co./ Adjusters International could do for us. That first meeting convinced me to hire The Greenspan Co./Adjusters International on the spot because, despite my insurance broker’s good intentions to represent us with the carrier, I knew he didn’t have the knowledge, resources or the complete independence to optimize our settlement. I know for a fact that I would have settled for less than half of what The Greenspan Co./Adjusters International got for us had you not been hired, and that’s after deducting your fee. What a value! Hiring The Greenspan Co./Adjusters International made our life easy in comparison to what could have been a very, very exhausting and unrewarding experience. We learned a great deal however, as did our broker, who now realizes, after seeing firsthand the effort, dedication, resources and knowledge that The Greenspan Co./Adjusters International put forth in managing and settling this claim. Our broker and our risk management team have now worked together to tweak our policies to better protect us in the future. But, one thing is for absolute certain; if we are ever unfortunate to have another major loss like this… our first call will be to The Greenspan Co./Adjusters International.

In the beginning I was a little skeptical since I had never heard of this type of business before, but you and Lauren made the whole experience a lot easier. Both of you worked tirelessly to ensure that my family received all that we were entitled to receive. You especially had to work overtime with the first adjuster that the insurance company hired, the man did not know beans from berries. Through your efforts we were able to get him released and obtain someone with more knowledge of the process.

The decision of our board of directors was based on the realization that no one on our board of directors had the necessary expertise and knowledge regarding major property losses caused by hurricanes. The board of directors strongly felt that hiring an independent adjuster was the only way to ensure our condominium received all of the compensation we were entitled to from our insurance company. It is very important to note that much of the damage which The Greenspan Co./Adjusters International identified was not noticed by our co-owners, our maintenance staff or the insurance company adjuster.

Initially, I was skeptical about any public adjusters, and The Greenspan Co./Adjusters International meant nothing to me. However, from the outset, I was impressed by the persistence and resourcefulness of those employees with which I had contact. As the claim process progressed, I was further delighted by the attention you gave to our particular needs. I always felt we were your most important clients, as I'm sure all your families did. Whether the problem concerned temporary living expenses or the valuation of our property, your clear, detailed, and appropriate response kept the negotiations going on an always-beneficial keel. We were continually reminded of your experience and integrity.