Adjusters International Pacific Northwest Testimonials

You are the brightest, sharpest and the best adjuster I have come across. You handle everything in the most professional manner. You know how to work with your crew to achieve the best results and you know how to overcome barriers during the adjustment process. You are also well versed with numbers. Overall, you are the best at your job.

The settlement was beyond my expectations and almost three times what we thought it would be…I knew there were going to be numerous issues. Co-insurance penalties was a huge problem as my insurance company tried to reduce the amount of money it owed by claiming I did not adequately insure the building. There were attorneys, contractors, fire department folks, investigators, ATF, and numerous other entities that were involved in this claim. Your team dealt with them and the army of insurance consultants very well. You got the best result and your effort to negotiate the coinsurance, depreciation, and extra expense up front was excellent…I recovered much more than I ever thought I could have on my own. I paid almost $200,000 in fees for your services. It was worth every cent in terms of the service received. There is no way I could have negotiated the settlement you did.

The adjustment of our major hail storm claim would have been much more challenging without the dedicated involvement of Adjusters International. You proved to me the importance of “showing the other side the damage,” and the value of your knowledge and expertise. The settlement that The Greenspan Co./Adjusters International helped us to realize was certainly more favorable than what we expected. I appreciate that we were able to focus on our core business while we let your team handle the tedious details of our claim.

Immediately following the fire, it became clear that dealing with the insurance company, inspectors, contractor, etc. was going to be both taxing and time consuming. It was a great relief to be able to put the entire matter in your hands.

You came to the aid of Pacific West and myself when we were really between a rock and a hard spot. This was the second fire we had been through; the first fire we had we tried to handle the claim ourselves and that turned out to be a disaster. You billed me fairly and worked with me throughout this whole process, in a very professional diligent manner. These guys [know] what they are doing and are very professional about it.

Their expertise and perseverance enabled us to collect more than twice the amount originally offered by the insurance company's representatives. As you may be aware, we had not experienced a loss before and were reluctant to use a public adjuster. Shortly after we submitted our claim, we found that we were on the receiving end of numerous faxes and requests for additional information from the insurance company accountants. We were lulled into believing that our cooperation in providing the information would result in a fair settlement offer. Needless to say, we were shocked to discover many months later that the insurance company's settlement offer was less than half of our actual loss…Your team immediately went to work by guiding us in gathering information that would enable us to overcome our setback. Their comprehensive analysis of the report, meticulous review of the additional documents, and presentation of our claim enabled us to achieve a settlement far greater than our expectations. They also saved us many hours of valuable time and aggravation.

Being the insurance agent of record on this policy, I was initially skeptical on hiring a public adjuster. I realized very quickly though that it would be best to have someone watching our interests through the process…We could have easily suffered additional losses had it not been for the timely settlement you negotiated with our insurance company. Thanks to your experience, skill, diligence and company’s reputation we were able to recover our policy limits from the insurance company. Given the co-insurance limitations in our policy, this amount far exceeded what we could have recovered on our own. This is not to mention the amount of time, effort and distraction from our own insurance agency business it would have taken us to recover any of the monies. We consider the fee of almost $62,000 that we paid for your services to be very reasonable.

Pizza Hut of San Diego, Inc. appreciates the efforts and professionalism demonstrated by yourself and The Greenspan Co./Adjusters International. Pizza Hut believes it has received a fair and accurate settlement in a timely manner, primarily due to your factual investigation and persistence.