Adjusters International Pacific Northwest Testimonials

In a prompt and professional manner you took charge of the job and did much to relieve our fears about settling matters from such a great distance. The size of the settlement from our insurance company was also much larger than our hopes and expectations. You have done more than earn your modest fee.

Wendy and I didn’t go into our first-ever meeting with a public adjuster without reservation and skepticism. How would Adjusters International deal with my insurance company? What would AI do to look out for my family’s needs? What is AI’s fee, and how can I possibly rebuild my home knowing that a portion of my settlement would go to a public adjuster? There was so much I didn’t understand, so much to learn, and on top of that Wendy and I had full-time jobs and six children to raise. Jessica Bivens answered my questions with confidence and an assertiveness that told me she would not be trampled on by our insurance company. At the same time she outlined, with sensitivity, where our family would be going from here in setting up housing, replacing items, requesting advances and otherwise making our family comfortable in a difficult situation. After several days of thought and prayer my relationship with AI and Jessica began...In the end, Wendy and I are so grateful that we went with AI. Jessica Bivens is an asset to the company, and she’s become a true friend. We are in our new home, have replaced our furniture and other property, and things are finally beginning to feel normal again. I have no doubt that Adjusters International has done for us what we would not have been able to do for ourselves. If anything, we would have become so frustrated with the process of dealing with our insurance company that we would not have received what we were entitled to. Thank you for relieving our fears and for helping us reclaim our home.

Our hotel in Seaside, Oregon, suffered a severe windstorm loss in December 2005. We were overwhelmed by the extent of damage and the lack of any help from our insurance company. At the onset the insurer’s adjuster stated that the damage was less than $10,000, which was below our policy deductible, and simply closed their file. We were unsure of hiring a public adjuster at first. We were very fortunate to have found your firm to help us. Your team did a wonderful job of properly investigating, measuring, and negotiating the loss…With your hard work we were able to settle the building claim for several million dollars, which was the right amount that we were owed to restore the hotel back to its pre-loss condition…The fee we paid of almost $250,000 was well earned and more than likely much less than legal representation would have cost on our own.

In an age when so many companies don’t seem to care about customer service anymore, The Greenspan Co./Adjusters International did everything they claimed to do with a smile.

After spending some brief time with representatives of The Greenspan Co./Adjusters International, I realized that it was in the best interest of the insured to have good representation. I was under the impression that our insurance company would provide such representation. But it didn't take long to find out that the carrier doesn't always act in such a manner. The Greenspan Co./Adjusters International provided a tremendous relief to the paperwork and accounting burden that comes with any substantial loss. They are extremely knowledgeable about claims processing, adjustment, policy coverage, and limits. They were always available for consultation, and provided documented correspondence and adjustment accounting for the insured's records, and were even more diligent in getting proceeds checks written in a timely fashion.

You have completed a job well done in representing me after the fire at Tigard Cycle + Ski Service. I would gladly give the highest recommendation for your company’s work

Not until we engaged The Greenspan Co./Adjusters International, did we begin to feel that our claim would be properly considered. The process of demonstrating our losses to the carrier proved to be a torturous effort, and Paul and Chris demonstrated a high degree of expertise, resourcefulness and tenacity. During this effort, they became trusted partners. Their intensity never wavered, and their motivation always appeared to be as much hormonal/competitive as financial. They were great resources to have representing us, and I have absolutely no doubt that we would not have accomplished the reasonable result that we did without their dogged pursuit of a fair resolution... The Greenspan Co./Adjusters International more than leveled the field.

It took approximately six weeks of frustration and wasted time after my fire to realize that I needed help in dealing with my situation…Engaging your services was one of the wisest business decisions that I’ve ever made. There is no doubt that you were able to recover more than I ever could have on my own.