Adjusters International Pacific Northwest Testimonials

Though I have owned several homes, I am not a contractor, and the many ins and outs of construction were somewhat mysterious to me. Since this was my first, and hopefully last fire, I am also unaware of the subtleties of negotiating with a reticent insurance company. These two elements would have made my claim to Safeco a walk in the park for them. It would have left me with tens of thousands of dollars less that I now have recovered, thanks to the diligent work of David Verbits, who was my advocate during this extremely complex process.

It has made us realize that insurance companies aren't there for us, when we really need them to be. They can also make your life very unsettling on top of everything else that is going on…We know you are doing your best for us, even if we can't see it at times…We know that we could not have done with this on our own. It would have been too overwhelming. There are so many ins and outs of insurance we don't know. It is a good feeling to know you're working for our best interest…Anne Marie, I want to thank you for taking your time to listen, care and help us. I know it was part of your job. What I really saw in you is a person who cares what people are going through. You give more than what your job asks for. You also give a part of yourself in your caring.

Although our loss was relatively small, I want to thank you for your enthusiastic and very competent efforts on our behalf.

Due to the expertise of their adjustment of a fire which occurred in our hotel, we were able to collect an amount which we believe appropriate and eminent from our insurance carrier.

Had it not been for your competence and experience, it was a certainty that the negotiations would have dragged into months, if not years. Thank you for your patience with us, recognizing very well that we had just gone through a very stressful situation.

We knew that if we confined our efforts to restoring our business we would succeed, we also knew that if we had to divert even a small amount of our energies to the insurance adjustment both our business and the claim would suffer. We were also aware that we would have to deal with a trained adjuster sent by the insurance company to represent its interests-not ours. We were in a predicament. Even though we have attorneys and CPA's on retainer we are convinced that our own adjuster is the appropriate person to represent us in the adjustment of an insured property claim. Ken never left us alone with the many representatives and experts sent by the insurance company. He often met with them on his own allowing us to continue undiverted along the path towards full business restoration. He kept us well advised and he always consulted us before making any decision of consequence. His attention and diligence provided us with much more than just financial benefit. The substantial fee we paid to your company was earned many times over. We are certain that our recovery even after paying your fee was significantly greater than it would have been had we handled this claim on our own or with the advice of our attorneys and CPA's.

As a licensed building contractor actively involved in the construction of commercial property, my initial reaction to dealing with the loss to my personal property was to handle all aspects of a settlement with my insurance company directly. However, in discussing my situation with a business associate who is deeply involved in fire rehabilitations and dealing with insurance carriers, he counseled me to strongly consider working with a public adjuster… I can say with absolute certainty that securing compensation, as the result of my property loss, could not have been handled more effectively… The efforts of The Greenspan Co./Adjusters International assured that my property loss due to an accidental fire did not result in catastrophic financial loss.

As you know, the fire damage at our Fresno High School was extensive in terms of physical impact, costs ($2.3 million) and subsequent issues related to DSA, mold, and ADA concerns. The Greenspan Co./Adjusters International did an admirable job in keeping the claim on track and aggressively pursuing all claim dollars we believed were entitled to us.... As a result of your personal perseverance, ability to decipher reports and preparation of supporting documentation, you were able to fully and accurately present our claim in the most positive manner. Your attention to detail was key in allowing us to secure an additional $900,000 above what was originally estimated for the claim.

I believe the satisfactory settlement with our insurance carrier was due solely to the thorough and professional manner in which this claim was handled by your company… Thank you for your superior business practices, advise and support that made this ordeal more bearable.