Adjusters International Pacific Northwest Testimonials

With your help, we were able to obtain a fair and equitable settlement which far exceeded what we could have done on our own. The expertise of your staff and the way they assisted us in preparing and negotiating the claim was invaluable.

Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with…I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.

From the moment we called you - you and your staff were always available to give us directions, support, and information.

Like most people, we figured okay this is a major setback, but we are insured. We will just file an insurance claim and get back to business as soon as possible. We learned very quickly that getting paid by an insurance company is not that simple. We had no idea it would be so difficult to get the insurance company to pay us a fair price to rebuild our building…The carrier low-balled us at $800,000 for our tremendous damage. You kept firing back at the insurance company…without you we would never have been able to recover almost $2,500,000.00 to rebuild our building.

Paul and Sandy assisted Continental Airlines, Inc. for several months on a business interruption claim. The claim was quite intricate for it involved a hub station that had been damaged by a typhoon. I found Paul and Sandy to be professional and easy to work with. They exhibited experience in the claims process and provided Continental with the tools needed to finalize the claim.

If you ask us, the expertise and knowledge of individuals such as Clay Gibson and Kenneth Crown at The Greenspan Co. / Adjusters International is invaluable to anyone who’s experienced a loss. Your fees were fair and worth every penny.

Had we tried to handle the matter ourselves, I can truthfully say that it would not have been resolved as quickly or as satisfactorily. Company management was stretched to the limit in rebuilding the cold storage facility in time for the early season and the added burden of attempting to adjust our own claim would have caused one or both projects to suffer. Even given the time to adjust our own claim, we do not possess the expertise. We are table grape growers, not claims adjusters. We thus make you this proposition: if you promise to stay out of the table grape business, we will stay out of the claims adjusting business.

Your company was very prompt in accessing my loss and preparing the necessary complete documentation for a speedy insurance recovery. My claim was acted upon in a very timely manner.