Adjusters International Pacific Northwest Testimonials

At first we thought we would try to handle the claim on our own…AI was very quick to begin work on our loss recovery program. Their knowledge of insurance plans proved most helpful, as they were able to go through our policies and interpret benefits foreign to our awareness. The result has been a much greater claims realization than we anticipated.

Little did we appreciate the effort it would take to satisfy the demands of State Farm; little did we truly understand what our insurance policy actually entitled us to. Looking back we are very thankful that we made the decision to enlist your company to represent us. Your team “took charge” and delivered. Of particular merit is the financial recovery we realized. I had a settlement target ($$) in mind – we far exceeded it. In fact, I calculate that for every dollar in fees we paid to Greenspan, we were returned approximately $4.50. Very impressive! Even more importantly, your teams’ efforts allowed my wife, Cheryl, and I to “have a life” during this ordeal. We are extremely grateful to each and every Greenspan person who contributed to our recovery effort. Looking back now, the only mistake we made was not having signed up with The Greenspan Co./Adjusters International IMMEDIATELY after the fire.

We retained your company and from the day you got involved you worked tirelessly on our behalf. As a result, you were able to settle all portions of our claim and have it paid to us in full in less than ninety days from the date of the fire. You kept is in the loop, you explained everything about the process and what you recommended we do. We never felt that we were not part of the process and as a result, we were comfortable with you and your team from the start.

I never realized the complexity and details that were involved in obtaining a recovery of this magnitude. Mr. Johnson not only addressed all the problems that arose, but took control of structuring the claim to benefit our firm. It is obvious to me that Mr. Johnson is a pure professional in his field in regards to major fire loss claims. The investigation and settlement of the claim was done in a timely manner as not to lose us more valuable time. The actual dollar amount of the recovery is beyond our original expectations. I have no reservations in recommending your firm…

You and your firm showed us a level of professionalism, customer service and expertise that is beyond reproach. Being in the real estate and construction business for over forty years we had assumed that we could handle a claim like this, but it became clear that we needed an advocate like yourself that understands the inner workings of the insurance business and the ability to resolve a large claim like ours.

Although I was not involved in the decision to hire you, I can unequivocally state that you provided the professional guidance needed to adjust the settlement with the association's carriers. Your involvement with this Home Owner's Condominium Association necessarily included working with varying factions, whose concerns ranged from pure pettiness to personal aggrandizement, such that you were forced to deal with client problems, if you will, that I am sure greatly complicated your work. Only a professional in similar work could appreciate the difficulty I describe. Your even tempered ability to work with all of these factions, no matter how difficult or ill conceived, and to support the association in its claim in a professional manner, have left me with the highest regard for your abilities.

Through your persistence you were able to bring about a very satisfactory settlement, far more than I could have obtained by myself. Your staff has been exceptional in their willingness to help me and you have proven your value to me many times over. Because of your most capable involvement, I was freed up to take care of running my business without having to worry about the complicated portions of this loss. I only wish I had known about your services when my loss occurred. Your involvement from the outset would have made life even easier.

Pizza Hut of San Diego, Inc. appreciates the efforts and professionalism demonstrated by yourself and The Greenspan Co./Adjusters International. Pizza Hut believes it has received a fair and accurate settlement in a timely manner, primarily due to your factual investigation and persistence.