Adjusters International Pacific Northwest Testimonials

The fire involved hundreds of thousands of dollars worth of antiques and special equipment that otherwise would not have come up to the full contract value had we tried to attempt this alone. It was because of your staff's competency and experience in negotiating and dealing with insurance fire losses, you were successful in finalizing a very sophisticated loss.

Our home burned completely to the ground in a wildfire that took out 39 homes in our small community. After many disappointing interactions with our insurance company, we decided to call The Greenspan Co./Adjusters International and it was the best decision we ever made. The Greenspan Co./Adjusters International came to our house the next day, looked over all the papers we had exchanged with our insurance company, and because they have the experience, knew just what to look for in the way of what I will call legal fraud. They pointed out all the ways that our agent was making it look like we were going to get the best payoff. After explaining our policy to us and identifying these “tactics”, we found that we could nearly double our payout as projected by The Greenspan Co./Adjusters International . Better yet, we would never have to deal with our agent again as all transactions would be handled by The Greenspan Co./Adjusters International. Throughout these months we have been fairly and professionally treated and have received a far better payout than originally offered by our insurance company. All of our correspondences were replied to and all questions (which were seemingly unending) were answered in a timely manner. The Greenspan Co./Adjusters International has truly been a comforting light in all the turmoil of rebuilding our lives after this devastation. We have a beautiful home that we would not have been able to pay for had it not been for the relentless actions of The Greenspan Co./Adjusters International demanding from our insurance company what we deserved as policy holders.

We consider our settlement to be very good and appreciate the efforts of yourself and other adjusters and estimators who assisted you in the preparation and support of our claim. Your assistance enabled us to settle our claims promptly and in a fair amount.

I take pride in that no one knows the surplus business better than I do and, clearly, no one knows the insurance claims business better than you do. The way you guided the insurance company adjuster was masterful. You assisted him to understand our position in a calm and reasoned way. But, all the while I knew that if you had to "the gloves off" you could spar with the best of them.

...number of weeks after the fire, I met with Paul. Paul indicated that he thought that your firm could help but even if you couldn’t, you would set me in the right direction. His honesty and sincerity struck me and so I agreed to retain your firm. The settlement you negotiated was at least 50 percent better than the offer that I had on the table from the insurance company. Additionally, you got your inventory crew to put together my claim and ultimately you settled that portion as well…Randy, both you and Paul were very professional and prompt. The telephone stopped ringing entirely. I was able to take care of my mother and go on with my life without ever worrying at all about my house.

Your ability to negotiate and push through our request in relatively short periods of time is remarkable. Your advice and recommendations were exceptionally helpful and displayed vast knowledge and comprehensive experience in all the phases of insurance claims.

Your expertise at handling all the issues and players involved prevented the possibility of Santa Fe suffering a 'second disaster.' Next time we won't wait so long to give you a call.

I also would like to take this opportunity to once again express my appreciation for the fine job you and your firm did in helping us achieve such a successful settlement with Atlantic Mutual/Centennial on behalf of First United Methodist Church of San Jose. Your insight, knowledge and experience were invaluable to our better understanding of industry practices, policy coverages, the standard of care, and even the personality traits of the major players on the other side…We were better prepared, better equipped, and more committed than Atlantic, and that is why we obtained such a great result.