Adjusters International Pacific Northwest Testimonials

We were quite confident after the fire, after speaking to our insurance agent, that there would be no problem in receiving rapid payment and making repairs quickly. As construction of the manor was just completing and the original contractor was on premises with all of his invoices available, what could be the problem? We soon found out. Although our insurance company had assured us that our recovery would be rapid, their response was anything but. We soon found ourselves besieged by problems and our insurance company and agent were of little or no help in resolving these problems. Although they promised us that help would be on the way, it never arrived…Although we were skeptical about you at first, once we met with you, we were convinced that you could help us immeasurably. You justified our faith in you at every turn. From the first day of your involvement, you 'took over the situation' and allowed us to get on with our efforts to restore the Reed Manor promptly. You worked with our insurance company to establish liability, garner advance payments, and secure agreements concerning the adjustment in writing very quickly. You were tireless in your investigation of our loss and whenever we had any questions whatsoever, you were available either at your office or at your home to go over any issue no matter how small…There is no question in our minds that retaining The Greenspan Co./Adjusters International was essential in allowing us to recover from our fire loss. The cost of your services were more than justified by the results of your actions and the subsequent dollar recoveries.

Thank you for…your tenacity and for the negotiation skills that you employed to obtain for us more than a fair settlement…The substantial settlement check that we received allows us to make the necessary repairs to our building and more than fully fund our reserve account.

Arnie quickly took control of the situation and got the insurance company to agree to a partial loss where we could maintain the stock, service our customers and remain in business as well as we could under these difficult circumstances.

I must admit I was leery and skeptical when you approached me the day after the fire damage to my business. Deciding to hire you was indeed a very wise decision on my part. I didn't know which direction to turn, only that my business needed all of my attention. Your expertise, attention to detail and overall management of all aspects of my claim relieved me of an overwhelming burden. The settlements under the building, business personal property, and loss of income were all more than I expected. Your relentless pursuit of what I was owed by the insurance company netted my business two to three times what the insurance company wanted to settle for…The value of your company's service cannot be stressed enough.

…After a fire that resulted in a total loss of business income, property and personal possessions one would expect that filing your insurance claim is just a formality. I really felt a personal adjuster was completely pointless and just someone else to pay.…The decision to hire you paid for itself immediately.…You allowed me to go on with my own everyday duties while you handled the difficult insurance adjusters, auditors and the like. As well as my own continuous calls and questions you were so patient about. …Had it not been for your direction and knowledge, we may never have seen a settlement at all. Instead you were able to bring my claim to the maximum benefit award on my policy.

While were initially hesitant to retain a public adjuster the investment was well worth it. The insurance company under-valued our claim. We recovered almost three times the amount. We got our building back. We got what was rightfully owed to us. And, we got a new friend on our side. All the complex insurance issues were hard fought and won. We could not have done it without your company.

You delivered a great result, and in the process you were superbly professional and always a gentleman.

You may recall that the insurance company readily agreed to pay us 'policy limits' of $415,000 for the building and $50,000 for the contents (with a release - and then close the claim). At that point you began representing us. The insurance company has now agreed to pay…a total of $1,855,300. $1,855,300 is a long way from the $465,000 policy limits they had originally offered…This is all so very complicated and intense that it is very hard for my Board and me to grasp…In light of all this good news I can't keep this to myself any longer so I want you to share this letter and my most enthusiastic recommendations to any and all of your current and potential clients.