Adjusters International Pacific Northwest Testimonials

Through the months that ensued, meeting and working with you and others of your team…we were most thankful for your efforts in interacting with the army of insurance consultants relative to the coinsurance, depreciation, and extra expenses items. Best of all, you were able to negotiate a settlement that was greater than three times the $2.5 million that the insurance underwriter had originally reserved for payment of the claim.

The claim involved complex accounting and coverage issues and was not an easy one to handle by any means. Words are hard to come by to describe how pleased I am with the service of your firm.

As you know, I was extremely skeptical as to our need for your services when we first met. The insurance company, through their adjuster, had said many of the things I wanted to hear and seemed very cooperative. Clearly…we, as a homeowners association negotiating on our own behalf, would never have reached the settlement we did without your guidance and professional assistance.

They took the necessary time to patiently, professionally and firmly guide us through the process…They did everything that was necessary in our case to get the most from our insurance company.

In life…and in business…we occasionally encounter someone who works hard for us and, as a result, improves our lives.

With your diligent follow-up, sharp negotiating skills with insurers and assistance in all areas, we feel certain that the potential losses to the company were significantly minimized.

You were thorough and competent, as well as highly skilled at the job required…You maintained a focus, pursued the claim vigorously, advised us of the appropriate strategies to maximize our return, and helped us to prepare the essential data with which we were able to argue our position…Your stock in trade was supposed to be knowledge of Insurance Industry procedures, methods for structuring a claim to maximize return, negotiating skills and a good sense of timing. All of these you exhibited, while making it as easy as possible for us to carry out our role, consistent with the final objective of reaching the best settlement.

Now after several months of never ending negotiating with the insurance company, we can honestly say that the decision to hire your company was one of the best decisions this board ever did. Thanks to your total dedication, professionalism and will, we can say that we are completely satisfied with the final settlement you were able to work out for our homeowners association. During the entire long and frustrating process that took place between your company in our behalf and the insurance company, your staff kept us informed of every detail, in a fast and very organized manner. Thanks to your dedication and commitment to us as clients, you kept me going, therefore I was able to maintain the full support of the owners to the end. The journey was difficult, even more difficult for us because after our claim was rejected the process to present a brand-new claim wasn't easy. But you passed with flying colors even though we were dealing with an insurance company that showed a lack of seriousness and professionalism in several occasions.

Without your expertise and assistance, I doubt that I would have been able to reach a fair settlement with the insurance company. The fire was very stressful for me and I doubt that my business would have survived if I had to deal with all the people and demands of the insurance company. The adjuster's outrageous ideas of what my loss entailed, and how I should go about rebuilding my business showed a lack of understanding on her part. Thankfully, I had you there to help me fight for what was right.