Adjusters International Pacific Northwest Testimonials

I have been a business owner for many years and had never suffered a major fire before until a fire destroyed our Healdsburg production facility...As you know, our claim was not easy as it involved complex issues relating to co-insurance. We also had to convince the carrier as to the merits of our proposed temporary production facility. You navigated us through these matters with aplomb. Your know-how and experience of the other complex aspects of the claims process including business personalpProperty, temporary expenses and business income allowed us to receive the most money available under our policy. Your wisdom helped our company move past this terrible fire loss.

Prior to retaining Adjusters International, State Farm had estimated our loss to be substantially below the deductible, $400,000.00. Through your efforts and Adjusters International, we were able to secure a settlement in excess of $1,700,000.00. With these funds, we were not only able to take care of the earthquake repairs, but were also able to upgrade other areas of our building that State Farm was unwilling to pay for prior to your involvement. You kept the Board adequately informed and were able to fulfill your promises with respect to timeframes and dollar amounts…I realize now that there are numerous technical issues that we, as homeowners, are not qualified to address directly with State Farm. You more than earned your fee. Not only did you triple the amount of our settlement, you eliminated a lot of stress and time that we would have had to go through in dealing directly with State Farm.

You did a masterful job interpreting our business interruption, loss of earnings, and contents claims. Without your guidance we would never have realized the financially advantageous resolution that we did. You dealt diplomatically and sensitively with representatives of our insurance company, and you always obtained partial payments when we needed them. You were always available for us and very congenial to work with.

If it had not been for Gregg's persistence, the City would not have been afforded the benefits that were received from contracting with The Greenspan Co./Adjusters International... I would like to recognize Paul Migdal for his positive attitude, expertise, management skills, responsiveness, and his attention to detail. The same goes for Heather Connell who worked through what seemed like an infinite number of small items to assure that all treasures that could be restored were and for those that could not, to assure the City was justly compensated. I would also like to acknowledge Jim Warren who worked diligently making several trips to Modesto to ensure that the structure was thoroughly documented. His efforts laid the foundation for an excellent "like, kind and quality" appraisal from The Greenspan Co./Adjusters International's engineering consultant... What is most appreciated is that all these activities occurred with very little of my time being spent on oversight. I trusted Paul to get the job done in a timely manner with a positive outcome and he accomplished this goal... Although I was skeptical in the beginning, it did not take long for me to realize that the City made the right decision in contracting The Greenspan Co./Adjusters International's services.

As I expressed to you when we agreed to have The Greenspan Co./Adjusters International represent our firm, Sun Dry needed a timely settlement and the maximum amount allowable under the terms of our policy. It pleases me to know that your firm exceeded our expectations on both accounts. In reviewing the final settlement I would conservatively estimate that the total payment we received, because of your expert knowledge and tenacious pursuit of a fair and equitable settlement, resulted in an additional fifty percent more than we would have obtained if we would have attempted to settle without your help.

Although I was not involved in the decision to hire you, I can unequivocally state that you provided the professional guidance needed to adjust the settlement with the association's carriers. Your involvement with this Home Owner's Condominium Association necessarily included working with varying factions, whose concerns ranged from pure pettiness to personal aggrandizement, such that you were forced to deal with client problems, if you will, that I am sure greatly complicated your work. Only a professional in similar work could appreciate the difficulty I describe. Your even tempered ability to work with all of these factions, no matter how difficult or ill conceived, and to support the association in its claim in a professional manner, have left me with the highest regard for your abilities.

Shortly after Hurricane Iniki on Kauai I met with my insurance company's adjuster who told me, 'no problems,' that I would be fully covered regarding damages, spoilage, and B.I. wages for key employees. The company processed my damages claim but stated that because of their interpretation of my financial statement I was not owed anything for business interruption…Your knowledge and understanding of the policies enabled me to collect what was owed, some $150,000.00, and this money enabled me to reopen by business on Kauai.

As Chief Financial Officer of NEC, I constantly work with attorneys, bankers, brokers, underwriters, consultants, and tax and audit professionals. Without reservation, Bill is amongst the very best in ability, seasoned professionalism, and maintaining a mature and rational approach in resolving difficult matters. Equally important was Bill's unrelenting effort to bring the claim to a successful closure. In short, Bill's services were unparalleled and world class.