Adjusters International Pacific Northwest Testimonials

Were it not for the obvious experience and individual care which we received during that troubled time it is quite possible we would not be in business today.

Your help over the past year has given us the time and the ability to focus on our families and our day to day operations of the business. Due to the circumstances before us, we have been distracted with 'putting out little f___s' and not been able to sit down and reflect on those who have worked with us up to this time. Your friendly ear and professional courtesy were greatly appreciated this past year.

Initially I was very fearful as I did not know where to look for such guidance and assistance. I remembered that years ago I had dealt with Sidney Greenspan in regard to a fire loss suffered by one of my clients and how pleasant he made a very unpleasant experience. It was then I recommended that we contact The Greenspan Co./Adjusters International. In the subsequent months you and your firm have repeatedly reconfirmed that this was in fact the right decision. You have, as you promised, provided my client and me with guidance and assistance and facilitated the settlement of her claim with the least amount of problems and for an amount which was quite fair.

This process has proven to be a very arduous one and I would recommend the public adjuster route to anyone in our situation.

When it was initially suggested that we hire an independent loss consultant, I must admit I was skeptical of the need. However, I am convinced beyond all doubt that it was the best decision for the district to retain your services. With everything I had to do regarding the process from the day of the fire to the final occupancy of the rebuilt building, it was always comforting to know that when it came to dealing with the insurance company, all I had to do was pick up the phone and call Adjusters International and it was taken care of in a professional manner. I am convinced that we received a fair and just settlement. In addition our insurance agent was spared the unpleasant task of being the mediator between us and the insurance company.

Although my insurance agent told me immediately after the fire I had nothing to worry about, this was in contradiction to the insurance company's pointed questions and statements…Considering that this was a multi million dollar fire with questions of salvage, insurable interests of personal property of others, excess and prorata insurance coverages, etc., I have no doubt in my mind that if I attempted to unravel this mess myself and deal with my business operations, I would have been the net loser. Immediately you were on the scene, you organized the entire insurance recovery and took care of all of the documentation and all of the meetings with the insurance company that were necessary to secure an extremely successful and equitable recovery. Due to your assistance, I was able to focus my energy and attention strictly on my business operations to minimize losses and to restore my business operations as quickly as possible.

The thoroughness of the appraisal made of the damages incurred, the presentation made to the insurance company, the constant follow-ups, and the attention received from all members of your company, contributed to the excellent results obtained.

Now after several months of never ending negotiating with the insurance company, we can honestly say that the decision to hire your company was one of the best decisions this board ever did. Thanks to your total dedication, professionalism and will, we can say that we are completely satisfied with the final settlement you were able to work out for our homeowners association. During the entire long and frustrating process that took place between your company in our behalf and the insurance company, your staff kept us informed of every detail, in a fast and very organized manner. Thanks to your dedication and commitment to us as clients, you kept me going, therefore I was able to maintain the full support of the owners to the end. The journey was difficult, even more difficult for us because after our claim was rejected the process to present a brand-new claim wasn't easy. But you passed with flying colors even though we were dealing with an insurance company that showed a lack of seriousness and professionalism in several occasions.