Adjusters International Pacific Northwest Testimonials

I really appreciate your work in helping us settle the fire loss at the Valencia Hilton. As you are aware, the business interruption recalculation portion of this loss was extremely intricate and your work saved us a great deal of time and eventually money.

I am certain that without the assistance of your organization, our client would not have received as good a result as it did. In times of production oriented service providers, it is refreshing to find someone who handled a matter with the professionalism, patience, competence and confidentiality that you brought to our client's needs.

No one can understand your personal feelings when tragedy strikes, especially when it affects your personal life savings. During this time of emotional upheaval the best business decision that you can make is to hire a personal adjuster for the insured…After we decided to go with The Greenspan Co./Adjusters International they did not disappear or leave us hanging. They were there...with a full team of appraisal experts working to put our claim together, making sure we received every bit of compensation that was due us under the terms of the policy…In fact I can say without hesitation that every penny we paid The Greenspan Co./Adjusters International in commission they earned ten times over...The Greenspan Co./Adjusters International's personnel are highly trained, professional people. They know the law and how to fight for a full, fair settlement on an insurance claim.

As one of the larger producers of garbanzo beans in The West, we pride ourselves in knowing everything there is to know about our craft. We also pride ourselves on knowing when someone else knows better. It’s not often that one’s expectations are exceeded. You exceeded our expectations. As far as the fire is concerned, our claim is settled, our storage capacity is double what it was, your fee was paid, and in essence, it cost us nothing. You are one of the best investments we ever made. And as far as the collapse is concerned, your meticulous, forensic approach to our claim caused the carrier to come to the table and change their offer from zero to almost $500,000. We can’t thank you enough for your efforts in our behalf.

Revere had struggled to carry out its own claim defense which was initially set at about $1.3 million. However, our insurance company found serious fault with our analysis and offered only a $500,000 settlement. At a loss for a next move, we brought in AI to assist in both our strategic thinking and data preparation and reviews. Together we prepared a virtually new claim approach and restarted negotiations with the adjusters for the insurance company. At its conclusion, the claim was settled for $1.592 million - more than $1 million higher than the insurance company's original settlement offer. Much of our success was due to…insightful strategic planning before negotiations, as well as relentlessly firm conviction in the face of the insurance company that we were right!

Although my insurance agent told me immediately after the fire I had nothing to worry about, this was in contradiction to the insurance company's pointed questions and statements…Considering that this was a multi million dollar fire with questions of salvage, insurable interests of personal property of others, excess and prorata insurance coverages, etc., I have no doubt in my mind that if I attempted to unravel this mess myself and deal with my business operations, I would have been the net loser. Immediately you were on the scene, you organized the entire insurance recovery and took care of all of the documentation and all of the meetings with the insurance company that were necessary to secure an extremely successful and equitable recovery. Due to your assistance, I was able to focus my energy and attention strictly on my business operations to minimize losses and to restore my business operations as quickly as possible.

I’m so thankful that The Greenspan Co. / Adjusters International exists and that dedicated wonderful people like you all are there to help.

With your expertise and skills I was able to recover more than twice what the insurance company offered and all my contents limits. Furthermore, your accounting department was instrumental in capturing my business interruption losses as well as all the extra expenses that I incurred in setting up a temporary office…I do not suggest anyone go through what I did without the help of The Greenspan Co. / Adjusters International. Handling a large insurance claim without your help would have been extremely distracting and time consuming.

…I have learned very many things during this process and owe it all to you. The entire claims process was much more difficult than I ever imagined. It would not have been possible to achieve the results we got had it not been for The Greenspan Co./ Adjusters International and you. …Throughout the claim, you kept me informed of everything and offered up options we did not know we had available.