Adjusters International Pacific Northwest Testimonials

We have used Adjusters International on four separate occasions and have been impressed with their timeliness, professionalism, technical expertise and follow through.

You quickly assembled a team to interact with the insurance company’s construction experts. We could have easily suffered additional losses had it not been for the timely settlement you negotiated with our insurance company. Thanks to your experience, skill, diligence, and company’s reputation we were able to recover our policy limits from the insurance company. Given the co-insurance limitations in our policy, this amount far exceeded what we could have recovered on our own. This is not to mention the amount of time, effort and distraction from our own insurance agency business it would have taken us to recover any of the monies. We consider the fee of almost $62,000 that we paid for your services to be very reasonable.

Although I originally felt that as an attorney I could handle negotiating the claim process myself, the bulk of the work connected with this claim did not come in negotiating with the insurance carrier, but in the compilation of the scope of the damages to the property…Your familiarity with fire adjustment and the persons and companies who are active locally with fire adjustment and repair facilitated a swift settlement of the claim and prompt commencement of repair work.

Thank you for the expertise exhibited by you and your staff for the handling and settlement of our Studio City store fire loss and business interruption claims. The Greenspan Co./Adjusters International saved Strouds many hours by doing the research and calculations required. Your follow-up and negotiation proficiency proved to be valuable for settling our claims with the insurance company.

The fire virtually destroyed the entire project with the exception of the slab and elevated slab. You and your staff were knowledgeable, quick, precise and knew what we needed to do to properly present our claim before the insurance company. This made the process less painful and led to a quicker resolution. Because of your guidance and advice, we received an excellent settlement for the Building and Loss of Income. Your involvement allowed us to best present our position and argue for a favorable settlement.

It took us a while to decide to use a public adjuster. This 'fire' phenomenon was but a once in a lifetime thing for me and I realized I had no qualifications to serve our company's best interest trying to settle the claim equitably. The insurance people, on the other hand, have adjusters that deal only with this kind of a situation on a daily basis. We concluded that a public adjuster should even out the 'experience' inequity involved. The decision proved correct. A major portion of our inventory was gone, the computer was gone, there were no offices, no telephones, not even a desk and all this right in the middle of our construction season. There was simply no time for anything except trying to hold our customer base together while seeking critically short material. Definitely not a time for researching through reams of old printouts to justify our loss to the insurance carrier. The bottom line was our hands were freed to run our business and not to be further burdened in an already critical time situation…In conclusion, the carrier awarded us an amount 300 percent higher than their earlier projection on business interruption and almost 100 percent on the personal property loss.

The professionalism, expertise and dedication you demonstrated in handling our claim were remarkable.

You enabled us to reach an optimal settlement with our insurance company related to the 7/05 arson fire of our apartment building in Studio City. Your communication with me was excellent and I felt confident that you were on top of the situation from the beginning.