Adjusters International Pacific Northwest Testimonials

On first thought after the fire, I thought that the procedure was such that all those insurance premiums I had paid for 10 years prior to the fire entitled me to collect my full insured amount. Little did I know! When I found out that the insurance company had engaged the services of an 'adjuster' to make sure that I was paid as little as possible it was my decision to also hire my own adjuster. If the insurance carrier engages Wyatt Earp to fight at OK Corral, I couldn't be without Doc Holiday on my side as I am not a professional gun fighter. In view of the attention and professional service I received from you, and the monies I recovered which I would never have seen without your services, it was an excellent decision.

Your company relieved me of having to spend my time learning about claims and dealing with the insurance company. I needed to spend my time on rebuilding my business. You also got all the insurance dollars available and I am certain we would not have been able to do so on our own.

Immediately you began a thorough and comprehensive analysis of our insurance policies and, as well, the organization of emergency and restoration crews. Upon the arrival of the insurance company's adjuster, your precise and detailed understanding of our policy smoothed the insurance company's initial misunderstanding of our coverage. Early the next day your inventory crew began a detailed listing of all damages of real property, equipment, furniture and fixtures, stock, and work in process. You and your certified public accountant began researching our books and records after sufficient discussion with our officers to thoroughly understand our operations. You then structured an audit system that allowed the insurance company to pay equitably against extra expenses and loss of income. Your experience and understanding enabled you to compute our stock loss to extract every advantage possible from our policy. The insurance perspective you chose garnered an additional recovery no one ever expected from our policy! This unexpected recovery, along with the advance payments you arranged immediately after the flood, allowed Sawyer of Napa to regain momentum and continue operations in what is proving to be one of our best years.

The expertise and experience Adjusters International provided allowed Industrial Sterilization to focus on rebuilding its core business.

I am certain that without the assistance of your organization we would not have received as good of results as we did...In times of production oriented service providers, it is refreshing to find someone who handled a matter with the professionalism, patience, competence and confidentiality that you gave us.

Your company stepped in with quick and timely advice as to what we should do to protect the building from further damage and to protect our rights under the insurance policy. We were concerned with valuation issues, however, through your efforts you were able to make those problems go away. We now know that when a loss occurs we need to deal with the continuation of our business so we let you deal with the many issues of handling the fire claim.

Our insurance company was very slow and incompetent in reimbursing the dealership for our losses. I hired The Greenspan Co./Adjusters International as an intermediary. The Greenspan Co./Adjusters International performed in a very professional manner recovering the monies and properties due my business. I felt they were a great asset, operating as a third party one on one with American Hardware. Their strong presence eliminated having to do the groundwork myself allowing me to spend more time with my customers and employees.

There is no doubt in my mind that because your company handled the claim in a professional and expeditious manner that we obtained the best settlement possible. Although we selected your company on the strength of our CPA's recommendation, we were able at a later time to get corroboration of that recommendation from professionals, past and present, within the insurance field itself. We feel fortunate to have made the right decision at a critical time.