Adjusters International Pacific Northwest Testimonials

Most importantly, Apartment & Condominium Concepts Unlimited, Inc. has recovered more insurance money for their clients through the efforts of Adjusters International than we ever would have been able to collect had we tried to adjust the claims ourselves through the Adjusters of the individual insurance carriers. The time which your personnel have spent with my Property Managers in dealing with very sensitive issues has been greatly appreciated.

Although our insurance adjuster told us we would have no problem with our recovery, it soon became apparent that the logistics to prove the claim would be overwhelming. It was through your abilities and aggressive and tenacious approach to the Insurer that we recovered the maximum amount due us under our policies of insurance. We have no doubt that it was due to your careful and detailed computation of our claims as well as sophisticated follow-through and negotiation which yielded a more than satisfactory recovery along with a minimum of hassle to our management. Your assistance allowed us to concentrate our energies in rebuilding our complex and providing our guests the same standard of care to which they expected and we prided ourselves.

Seldom does one find a person who is both understanding and compassionate, and efficient and competent, during a difficult and trying time.

Our loss was quite large and the claim quite complex. From the date of their retention... until our recent receipt of a substantial settlement, The Greenspan Co./Adjusters International team-led by Gary Johnson and joined by Gordon Scott, Steve Severaid and Paul Migdal-treated the Sherwood Resort Guam as if it were their sole client. They invested an immeasurable amount of time and effort on site as well as in foreign lands. At all times, these professionals conducted themselves with extreme diligence and absolute integrity and professionalism... The Greenspan Co./Adjusters International team never wavered in its conviction that our loss was well in excess of that being postulated by the insurance carrier. With extreme determination, The Greenspan Co./Adjusters International team acted as our advocate and was able to secure the settlement that the Sherwood Resort Guam was entitled to... We consider the fee paid to them to be a bargain in the true sense of the word. If their fee was many times the amount paid, we would still consider them to be one of the best investments the Sherwood Resort Guam has made.

It made everything that seemed so complex and difficult so easy: you arrived at my business, examined the situation and submitted my claim to the insurance company.

Your assistance and the competence of your team of experts relieved us of a huge amount of stress and heartache at a time when our lives were in a state of chaos. You and the entire staff that we have worked with from The Greenspan Co./Adjusters International have been very professional, knowledgeable, courteous, determined and sincere. We are very pleased with our final settlement and we know we have received way more money since you were involved.

Your experience and guidance, along with your understanding, constant updating, and most importantly, your verbal and written communication to the parties involved were crucial in obtaining badly needed funds that were already expended in refinishing the badly damaged property from a seemingly reluctant insurance company.

I had experienced two other small fires isolated to separate apartments and chose not to use an insurance adjuster (losses were a fraction of this fire on Duboce). I regret not retaining an adjuster such as The Greenspan Co./Adjusters International on those as well. We had no one fighting for us on those first two fires. Paying those insurance premiums is a given but collecting on a loss is a nightmare.

You navigated and strategized the plan of action and initiated it on our behalf and then took the gloves off when you had to. You exceeded our expectations. It is apparent your skills as a negotiator were primarily responsible for this.

Initially my client, as well as our office, had some reservation about using your firm. We assumed that the insurance company would deal with us in a fair manner. Considering the fact that the insurance company was only willing to offer my client $27,000 for her loss, your collection of $55,000 far exceeded our expectations. After seeing all of the paper work and the negotiations your firm was involved in made me realize just how valuable your service is. I would not have had the time or expertise to deal with the insurance company in the manner that your firm has provided.