Adjusters International Pacific Northwest Testimonials

I understand from professional and personal experience what a tragedy the loss of one's home can be financially as well as emotionally. I also understand all too well the difficulties as an insured can encounter when dealing with one's own insurance carrier. You quickly learn that the allegiance of the insurance company is to its shareholders, not to its insured. I believed at the time of my fire loss that even with all of my professional experience either my family or my law practice would suffer immeasurably if I tried to adjust the loss myself. I also believed The Greenspan Co./Adjusters International could help me maximize my recovery with the limits of my policy. Now that all is said and done, I am happy to say that I was right. The Greenspan Co./Adjusters International's help and caring made our marriage, and our children's lives, much less stressful than it otherwise would have been. Every person at The Greenspan Co./Adjusters International who worked with us did a professional, top- flight job. I have recommended The Greenspan Co./Adjusters International to a number of friends and clients who have suffered their owns losses over the past five years, and will continue to do so, just like the Tanzer-Frank family who almost thirteen years after you adjusted their loss, still speak of you as a friend more than a business associate.

In the past, I had never used a public adjuster for losses to my buildings and I can now see the valuable service that your firm offers. The amount of monies that you were able to secure from my insurance carrier far exceeded my expectations of the dollar amount of my loss. Your ability to negotiate with the insurance company with respect to the scope of work that needed to be performed was quite helpful in allowing me to secure the additional dollars that I needed not only to repair the fire damages but to cover the extra costs of code work which is not covered under my policy of insurance.

The harm caused to me and my family due to the insurance company's procrastination and unnecessary harassment has been devastating! The damage done to our business reputation has been extremely painful and costly. Thank you again for all your help. Our company is extremely grateful for the efforts of both you and Mr. Glenister.

He spared no effort in protecting my interests. His professionalism is to be admired.

Our insurance agent immediately informed us that we were adequately insured and that we had 'nothing to worry about.' Since we have been managing commercial real estate for the past thirteen years, we knew that we did have something to worry about. At once we were confronted with the multiple dilemmas of assisting our tenants in their attempts to salvage and relocate their businesses, deal with our sudden and catastrophic loss of cash flow, as well as, for the first time, understand that it was our burden to prove our damages to the insurance company to their satisfaction before we would receive payment…We are sure that without your professional assistance, we would never have realized the equitable settlement that you achieved. We are quite certain we would not have had our shopping center properly rebuilt and received the reimbursements we were entitled to without the aggressive work you and your staff provided. Needless to say, our loss was tragic, but it would have been much worse if we had spent our time without your expertise trying to pursue this unbelievable complicated and technical task.

Jessica, in my view, is the consummate insurance claims professional. She has those qualities that are not seen very often anymore; through knowledge of policy provisions and unique coverages, she constantly kept us apprised of the progress of the claim, demonstrated attention to detail, had a well developed and thought out strategy for handling the claim to maximize our recovery, and has the wonderful attribute of promptly returning telephone calls and emails and responding to correspondence. My only regret is that we did not engage your firm immediately following the loss as we made a number of missteps early on that have delayed the reconstruction process.

Without your help, I do not believe it would have been possible for me to have reached a successful conclusion of my claim due to the hostile attitude of State Farm. I would like to especially commend your representative, Gary Johnson. Mr. Johnson showed great initiative, resourcefulness, and determination in pursuing a most satisfactory settlement of a difficult claim due to poor record keeping on my part. His knowledge of insurance was instrumental in convincing State Farm Insurance Co. of the rights of our claim.

As one of the larger producers of garbanzo beans in The West, we pride ourselves in knowing everything there is to know about our craft. We also pride ourselves on knowing when someone else knows better. It’s not often that one’s expectations are exceeded. You exceeded our expectations. As far as the fire is concerned, our claim is settled, our storage capacity is double what it was, your fee was paid, and in essence, it cost us nothing. You are one of the best investments we ever made. And as far as the collapse is concerned, your meticulous, forensic approach to our claim caused the carrier to come to the table and change their offer from zero to almost $500,000. We can’t thank you enough for your efforts in our behalf.