Adjusters International Pacific Northwest Testimonials

We would like to formally thank the ‘team’ for the successful resolution of this large fire loss…your efforts in negotiating the settlement have brought this matter to an excellent resolution.

There was a constant communication of phone calls, test and emails. Kenny was professional, courteous and very diligent in mediating with the insurance for us. He was very attentive to our family’s needs and reassured us that every phase of the settlement what to expect. Kenny is a man of great integrity and strong knowledge of the insurance industry. I put faith in him and it truly paid off. The Greenspan Co./Adjusters International and Kenny settled our claim and achieved far better results than we ever could have hoped.

Even though the insurance carrier’s representative recommended against hiring an independent adjuster we followed the advice of our property manager, Real Estate Connections, and contracted with your firm. That was the right thing to do considering our lack of familiarity with this situation...From the first day when you stopped Paul Davis Co. from power washing the walls your assistance has been invaluable. Their unauthorized action could have exposed us to fines since there is lead paint on the walls. Of course, your major contribution has been the ongoing negotiation with the insurance company and contractors to bring us to where we are today and there is no question your efforts resulted in a payment and scope far in excess of what we would have received without your participation.

Without you I wonder how long it could have gone on with all the excuses???

With your help, we were able to obtain a fair and equitable settlement which far exceeded what we could have done on our own. The expertise of your staff and the way they assisted us in preparing and negotiating the claim was invaluable.

On first thought after the fire, I thought that the procedure was such that all those insurance premiums I had paid for 10 years prior to the fire entitled me to collect my full insured amount. Little did I know! When I found out that the insurance company had engaged the services of an 'adjuster' to make sure that I was paid as little as possible it was my decision to also hire my own adjuster. If the insurance carrier engages Wyatt Earp to fight at OK Corral, I couldn't be without Doc Holiday on my side as I am not a professional gun fighter. In view of the attention and professional service I received from you, and the monies I recovered which I would never have seen without your services, it was an excellent decision.

It would have been much more difficult to handle the claim myself, even though I am an attorney who is relatively familiar with insurance and real property law.

It is most clear to us that not only because of the nature of the professionalism of The Greenspan Co./Adjusters International, but also because of the character of you, Frank, we were not held captive to an unfair and disastrous settlement. We can without question thank God thru the trial of this loss for many opportunities. One of them being the fortunate opportunity of having put the presence of the people representing The Greenspan Co./Adjusters International in front of us... You've proven to us in actions that you are a leader, working with poise and dignity at all times, even with the vast array of impossible personalities of the great number of people from the insurance company. Your character reflects the true meaning of a professional in every sense of the word…Our expectations of the outcome of our loss was greatly exceeded in so many ways, all evidence of the knowledge, purposes and sincere concerns of you Frank, combined with The Greenspan Co./Adjusters International. The job that was done for us far exceeded the fees that were involved.