Adjusters International Pacific Northwest Testimonials
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It was very reassuring to know that someone was in our corner - willing and able to look past the mess, explain our rights and ensure that the best was being made out of a very bad situation.
I’d like to thank you and The Greenspan Co./Adjusters International for your compassion and impressive professional acumen-you restored both my peace of mind and my financial security after a fire destroyed my home in Templeton’s Hidden Valley Ranch estates. As soon as I hired you, you hit the ground running and negotiated an increase in State Farm’s original $650,000 offer to rebuild my home to $1.2 million. You also negotiated an additional settlement for my personal property contents claim at $587,854, and you convinced State Farm to pay for my husband’s assisted living expenses, a feat in itself that alleviated much worry. Overall, you and your team increased the original insurance settlement from $650,000 to $1.8 million. Not only did you provide me with the financial security to rebuild, you stepped in to handle the countless details involved in a complex claim so I could concentrate on restoring my life. As soon as you became involved in my claim, I felt you lifted a huge weight from my shoulders-I only wish I’d hired you the day after the fire!
Although our insurance adjuster told us we would have no problem with our recovery, it soon became apparent that the logistics to prove the claim would be overwhelming. It was through your abilities and aggressive and tenacious approach to the Insurer that we recovered the maximum amount due us under our policies of insurance. We have no doubt that it was due to your careful and detailed computation of our claims as well as sophisticated follow-through and negotiation which yielded a more than satisfactory recovery along with a minimum of hassle to our management. Your assistance allowed us to concentrate our energies in rebuilding our complex and providing our guests the same standard of care to which they expected and we prided ourselves.
I must say that at first I was uncertain about hiring our own adjusting company, but having had the pleasant experience of working with you has given me the insight as to how very important your assistance was. You presented yourselves in a very professional manner and have been very thorough in compiling information for the insurance company. I am certain that your assistance has not only saved me many hours of labor and frustration but has also saved me many dollars in compiling information which I might have overlooked in determining our actual losses.
The loss of income part of our policy was, really, a mystery to us. We had no idea what it included and how it was to be calculated. Clearly, Aetna had no idea how it was to be calculated either! Nor do we believe that our broker would have been much assistance in this area. If ever there was a time and place for a public adjuster, this was it.
The expertise and experience Adjusters International provided allowed Industrial Sterilization to focus on rebuilding its core business.
We were recommended to your firm by a colleague of mine who also is in the Property Management business. You had handled several claims for him prior to our loss to his satisfaction. We too are very pleased with results you were able to achieve and the substantial increase in the amount of money we received for our loss. In addition, your firm was able to achieve a timely settlement and allowed us to get our apartment up and running again quickly.
My experience with The Greenspan Co./Adjusters International was fantastic. You had a clear and logical action plan and every detail of my claim was provided to me along the way. You and all of the team members were always available by phone. You even took my calls at night, weekends, or whenever if I needed. With all the other stress of just dealing with a fire, knowing that you were on the line and leading the recovery was such a relief to me and my entire family. The settlement funds were over the top as well.