Adjusters International Pacific Northwest Testimonials

I want to thank you for the professional and diligent work The Greenspan Co./Adjusters International performed in representing Casa Sanchez to satisfy our insurance needs after the fire. Your support was instrumental in placing Casa Sanchez back into business immediately and in speaking on my behalf to the insurance company, while I ran my business.

We appreciate the professional and expedient way in which you handled our account.

As we both know, insurance policies are subject to interpretation. Also, theatre sales and accounting are unusual in the business world without conventional inventories, sales patterns. That meant I needed expert advice in assembling and presenting our claim. The Greenspan Co./Adjusters International staff listened carefully to the structure and flow of our accounting information and helped us sift through the documentation to construct our claim. As a professional accountant, I am confident that we covered the scope of the claim thoroughly.

From a beginning of zero ($0) dollars offered from our insurance company and after nearly a year of work we finally achieved an acceptable settlement. While we believed (or hoped) that we could reach our stated goal and have repayment of our interruption losses, we were never really confident that we could settle without litigation. After a lot of hard work and perseverance we achieved a $3.9 million settlement.

...after getting over the initial shock, I looked at the big picture and knew I was not equipped to handling the daunting task of dealing with my insurance company alone and after retaining your services I saw the team of experts rally around my loss. The tenacious work done to document and negotiation my claim with the insurance company was impressive through out the process. While the insurance company tried my patience in reaching a settlement, your team's constant support and expertise rejuvenated my confidence that I would receive the maximum settlement possible. I can say with great appreciation today that you held true to your promise to maximize my recovery.

We are a manufacturer of natural latex rubber gloves for medical and cleanroom industrial use. Our plant here in Thailand had sustained a misfortune caused by flood in September 1995 both on the property damage and business interruption. Through the assistance of Paul and Gary, our financial loss from this misfortune was eventually indemnified by the insurer for nearly US$ 1.6 million which inasmuch represented the loss we had truly suffered. Without them, we can never achieve a fair quantum of indemnification as we had gotten in this instance.

On behalf of our whole congregation, please accept our sincere thanks for the outstanding effort you put in settling our claim with the insurance company. No words would ever be enough to describe the joy of our congregation on Christmas Eve, when we were able to meet in our new building for the first time. In September when the first fire happened, The Greenspan Co./Adjusters International promised us their best person for the job, and that couldn’t be any truer. Your knowledge, persistence, and great attitude of “going the extra mile,” contributed tremendously to the success of the reconstruction process.

I want to compliment you for being particularly astute in picking up on the cultural details of our community, and showing great patience and consideration towards us. Thank you for not running away when meetings would alternate between languages. We believe you have a gift of understanding us, even though at times we spoke languages other than English. For our congregation of refugees and first generation immigrants, your efforts brought way more than just a restoration of what was lost in the fires; it helped us regain the sense of belonging that was lost with the loss of our property.

The only thing we regret about using your company to settle our fire loss was that we did not hire you from the very beginning. We thought if we conducted ourselves with honesty and integrity our insurance company would also. How wrong could we possibly have been? For nine months, we did everything we could to save our insurance company money in the hope of getting a fair settlement. Thankfully, we found your expertise. Your team knew exactly what to do. I feel that if we had hired you from the very beginning we would have recovered all the money necessary to rebuild my mother life and been able to house her in a home comparable to the one she lost while she was displaced and shorten the time she was displaced by 6 months or more. Your negotiations skills and dedication to a fair and complete settlement were first-rate.