Adjusters International Pacific Northwest Testimonials

The best thing that happened was when they hired Adjusters International! Don't know what would have happened if we didn't have your company's help in dealing with the insurance adjusters and consultants.

...Based upon the recommendation by the hotel’s legal counsel, Adjusters International was retained as “insurance adjusters” representing the hotel’s interest. Adjusters International immediately took control of the situation...Adjusters International performed their duties in a highly professional manner exhibiting extraordinary knowledge in insurance claims processing, representing and fighting for the best interests of the policy holder, Mauna Kea Resort. This was further evidenced during the earthquake damage repairs at the Hapuna Beach Prince Hotel.

Without your assistance I am sure the claim would not have proceeded as fast and as accurately as it did. Your professionalism and courteousness in handling this matter was exceptional. In particular I appreciate the fact that my phone calls where always returned promptly and you were always available and present when necessary… Dealing with insurance companies can be difficult and time-consuming. However, your quick responses and attentive support made the whole process very efficient.

Following the fire, our insurance agent... advised us that in his long experience, the most productive and efficient way to present a complex casualty claim to the insurance carrier is via a well established adjustment firm like The Greenspan Co./Adjusters International. I would like to tell you now that we are quite pleased with the performance and results obtained by your management of this claim. First of all, the necessary gathering of well-qualified construction and engineering specialists was something we couldn't have done on our own. Secondly, I feel the legitimacy and respectability that you and your outside experts brought to the insurance carrier was important in obtaining a quick and financially rewarding settlement for us.

You immediately brought in the contractors to assess the damage. You had your people do some quick emergency work so the rest of the building that was only partially damaged could continue running. This made the tenants very happy, as it did me. I did not lose those tenants because of your quick and total control of the situation. Later, you achieved a settlement figure that allowed me to rebuild the building and comply with all the code changes. You settled my Loss of Rents at a figure that allowed me to not lose any rent and allowed me an extra month to rent the property once the building was completed.

Your company quickly got us a repair estimate, presented it to our insurance company and had our claim settled within thirty days of the fire. We know this was a quick settlement because we have seen other people’s claims linger for months. Not only did you get us a quick settlement, you got us all of the money we needed to make the repairs and bring our building up to code. You also got us a fine result on our Loss of Rents.

You and your associates were able to assist us in recreating all the personal property that was in the cottage, as well as being stored underneath. Your ability to reverse State Farm’s 75% depreciation trend to a more reasonable 35% trend secured us monies that we never had planned on receiving. Lastly, your ability to review our building coverage(s) and secure additional areas of coverage that we never realized we had, allowed us to collect a lot more dollars that we would not have received. It certainly pays to have a professional like you on our side.

Even though we lost all our receipts for furniture and other household items in our house fire you still successfully fought and won a fair settlement for our family. And what's more you were able to do this in quickest possible time. We also want to thank you for returning all our phone calls be it day, night, weekends which helped relieve our enormous tension.

We feel our company would not have received the settlement it did without your expertise.

We were very impressed with yourself and your staff of experts, all of whom were extremely efficient, helpful, and courteous…We always felt secure knowing that our interests were well protected and that as a result the settlement we received was fair and arrived in a timely fashion.