Adjusters International Pacific Northwest Testimonials

Because of yourself and your staff I was able to concentrate on carrying on with business and leave the insurance negotiations and meetings to you. Thanks to your efficiency the building settlement was finalized within just a matter of days and a complete inventory of contents was listed the day after the fire. Your accountant expertly put together the financial information that was needed for the business interruption portion of our coverage…Again thank you and your staff for a most professional, courteous, and prompt execution of a very complicated task.

In comparison, your competition in the Manualoha complex did an extraordinary sub-standard job. It is my understanding that they 'underbid' your company by a small amount. This occurrence is living proof that you 'get what you pay for.

Our family recently went through a devastatingly large fire loss that left only the foundation standing. My brother was burned and our home destroyed. It was the worst day in our lives. No one expects for something like this to happen to them, but it can happen, and it did for us. When I first spoke with Ken I was very impressed with his professionalism and experience. He was direct and honest about our claim and thoroughly explained the claims process. We knew it would be long and tedious, but trusted that Ken and his team would do the job. Ken’s constant updates and aggressive protection of our interest were instrumental in achieving the highest possible settlement for us. His knowledge, expertise, and negotiation skills were crucial in dealing with our insurance company.

Que en este tiempo tan difícil para nosotros nos ayudaron y guiaron durante todo el proceso. Siempre con la intención de ayudarnos lo más que se pudiera y recuperar todo lo perdido. Con la ayuda de Greenspan Co./Adjusters International pudimos recuperar mucha más que lo que esperábamos.

We are certain that without your knowledge and perseverance, our Claim would not have been processed nearly as quickly and satisfactorily.

When Rino introduced us to Eric Metz, everything he said came true. Eric attended numerous meetings that we could not attend because of our business. Eric wrote many letters and made more phone calls than we could ever make because of our business. Eric assured our insurance company paid 100% of our damages; not just what they thought was damaged. Eric also assured our contractor, mortgage company, and insurance company were all in sync regarding making the claims process go smoothly. Not only did The Greenspan Co./Adjusters International allow us to run our business as our claim was being professionally handled, but they assured we got everything we were owed at the same time.

Initially, we attempted to work with our insurance company's representative to resolve our claim. As opposed to the professional and courteous service which was promised by our insurance company, we found ourselves in an extremely adversarial position…Your representative paid especially close attention to detail and brought to our attention items that were overlooked by us and our contractor. Mr. Duval relieved a huge burden from us and presented our claim in a detailed fashion, which I was unsuccessful in doing. This attention to detail also became evident in the inventory process, which I had not realized was a very time consuming process. The inventory services your company provided were worth the fee your company charged alone. The increased settlement amounts were just an added bonus.

The decision of our board of directors was based on the realization that no one on our board of directors had the necessary expertise and knowledge regarding major property losses caused by hurricanes. The board of directors strongly felt that hiring an independent adjuster was the only way to ensure our condominium received all of the compensation we were entitled to from our insurance company. It is very important to note that much of the damage which The Greenspan Co./Adjusters International identified was not noticed by our co-owners, our maintenance staff or the insurance company adjuster.

Everything in my background warned against doing business with a stranger from an industry I had never heard of…A year later, with our home rebuilt, it's obvious that our association with The Greenspan Co./Adjusters International is one of the wisest decisions we ever made.