Adjusters International Pacific Northwest Testimonials

It is very rare when one is able to work with someone who is as detailed and professional as you and your firm…I am sure we would not have been as successful as you have been in obtaining fair and equitable compensation from our insurance carrier.

On behalf of Nature Quality Partners, I wanted to take this time to thank you for the extreme hard work and excellent job you performed in the adjustment of our collapse loss. After several months of dealing with The Hartford and then hearing about your firm’s services, we decided to reach out to you. It was the best choice we ever made. I’m only sorry that we hadn’t known about your firm initially as I suspect you probably would have been able to secure a larger settlement on our behalf. However, a $500,000 increase in our settlement proceeds is nothing to dismiss. No doubt you earned every penny of your fee. Because The Greenspan Co./Adjusters International went above and beyond our expectations, we are releasing the 1% “happy fee” as agreed in the Public Adjusters Contract. Also I would like to mention the fact that you went the extra mile to secure every last dollar due to us, and kept after them till the settlement was attained. You and your firm were extremely professional at all times and a pleasure to work with.

Our experience of the house fire was traumatic enough but it paled in comparison to the way we were treated by the claims adjuster. Thanks to you our home has been repaired and we have received proper compensation for the loss of our contents. Because we both work full time, it would have been impossible for us to handle all of the work that needed to be done. I must admit that I was initially skeptical of public adjusters. However, you and the entire team at The Greenspan Co./Adjusters International company proved to be experienced, professional and knowledgeable of what our rights were.

Without your help we would have been out about two million dollars of insurance money that was due to us. Mr. Crown…was here whenever we needed his help and he never got impatient throughout this long, tedious process.

The decision of our board of directors was based on the realization that no one on our board of directors had the necessary expertise and knowledge regarding major property losses caused by hurricanes. The board of directors strongly felt that hiring an independent adjuster was the only way to ensure our condominium received all of the compensation we were entitled to from our insurance company. It is very important to note that much of the damage which The Greenspan Co./Adjusters International identified was not noticed by our co-owners, our maintenance staff or the insurance company adjuster.

Not only was the loss of the building and contents a tremendous blow to our educational program, the work in preparing our claim for the insurance company was overwhelming. Without your assistance, we would never have reached a fair and satisfactory settlement with the insurance company…Now, with our final settlement of $2.1 million for the building and contents, or nearly a full $1 million more that we had dared hope for, we are convinced that any school system suffering such a catastrophic loss should make its first phone call to Adjusters International. It was definitely the best step we could have possibly taken.

I recall vividly the overwhelming number of post-fire tasks that were required to bring order out of the chaos that resulted from trying to respond to the ongoing demands of a busy manufacturing company, determining the proper course of action to handle the many hazardous materials involved and getting the clean-up started, determining disposition of customer goods that were in plant at the time of the fire, identifying and initiating the actions necessary to restart some production flow, etc., etc. With all this going on, it quickly became obvious that we would also have to enter into complex and technical negotiations with the insurance company in order to sustain the flow of needed insurance funds, negotiations for which none of us at our company were really qualified. Your company provided an inventory man to help us count the pieces even as they were still smoldering in the destroyed shop. You hired an experienced appraiser to work with the inventory man. You also provided a very competent CPA specialized in this type of insurance loss accounting. She quickly helped us to set up our 'fire accounting' system, and provided us with valuable tax accounting tips. You personally negotiated with the insurance company's lead adjuster in many sessions over several months.

I would like to commend your company, and particularly Arnie Abramson for the efficient and expeditious handling of our claim. Arnie really 'took charge' of our adjustment, so that the executives of my company could spend full time at the jobs they know how to do best. We were really relieved of a lot of work, and it was done by Arnie in a much more professional manner and with better results.