Adjusters International Pacific Northwest Testimonials

Paul and Sandy assisted Continental Airlines, Inc. for several months on a business interruption claim. The claim was quite intricate for it involved a hub station that had been damaged by a typhoon. I found Paul and Sandy to be professional and easy to work with. They exhibited experience in the claims process and provided Continental with the tools needed to finalize the claim.

You are the brightest, sharpest and the best adjuster I have come across. You handle everything in the most professional manner. You know how to work with your crew to achieve the best results and you know how to overcome barriers during the adjustment process. You are also well versed with numbers. Overall, you are the best at your job.

Though we had always assumed that our homeowner's insurance would take care of our problems in the event of such disasters, we were disappointed with the many loose-ends they left in their wake…We pensively took the chance and signed up for The Greenspan Co./Adjusters International to represent us. We were then introduced to Frank Candido who, in so many ways, took us under his wing, reassured us, and carried us through the rebuilding process from beginning to end. The insurance company stalled and was uncooperative throughout, but Frank was there keeping them accountable and encouraging us…We now know from experience that The Greenspan Co./Adjusters International served our needs so that, when done, we were satisfied with the finished house and our personal losses were recouped. In addition, the fees paid to your company were well worth it and were offset because your organization gained us much more than the insurance company tried to get us to settle for.

Due to the size of this fire, we elected, for the first time, to hire a public adjuster to manage our claim…From the beginning, they took complete control of the adjustment process. They quickly digested our complete commercial policy and uncovered areas of coverage we would not otherwise have identified. They managed our claim in a very professional and concise manner. Their requests for information were well thought-out and precise. Their established relationships with the insurance adjusters proved very helpful in facilitating the fair and swift adjustment of our claim. Paul and Sandy did an excellent job in managing our adjustment process. Due to their expertise and hard work, our company received a significantly higher settlement than we would have been able to recover on our own.

We were totally bewildered when we realized we had suffered extensive damage and did not have the slightest idea what to do. Fortunately, I called you early the next morning and that same morning you arrived, arranged for the clean-up, introduced us to appropriate contractors to assess and repair the damage and successfully negotiated an appropriate settlement with the insurance carrier. We will be eternally grateful to you, not only for your professionalism, but for your real concern and caring attitude that helped us get through that period.

While we are extremely business savvy, without your help we could not have successfully recovered from the devastating flood that destroyed Thailand. We were first victims of the flood. Then we became victims of the insurance company and the claims process. Right away you sent a team of expert consultants in the various aspects of the insurance claim that were applicable to our circumstance. Building experts were engaged to represent our interest in order to properly evaluate the damages to our various buildings. Your team of contents specialists were extremely detailed at capturing every single item of business personal property and machinery. With your expertise we were fortunate to favorably negotiate our way around the coinsurance penalties, depreciation, salvage and a variety of other claim issues in which we were not well versed. Initially we were hesitant to retain a loss consultant for our insurance claim as we believed that our insurer would promptly and fairly reimburse us for our loss. We quickly learned that in order to preserve our interests we needed the expertise of professionals as you to protect and advocate our insurance picture because the insurance company hired their own team to represent their own interests. Because of you we were able to negotiate an extremely favorable recovery on all aspects of loss. You took the burden of the catastrophe off our hands. We would never recommend anybody facing a complex insurance claim to move forward without the help of a firm like Insight Advice and The Greenspan Co./Adjusters International.

The 'hands-on' approach of your highly competent personnel only served to streamline and expedite the handling, processing and ultimate payment of this troublesome claim. Over the past 13 years, I have handled on behalf of ABC nearly all of the significant insurance claims incurred. I must say, that in this instance, the services rendered by Adjusters International ranked among the very best we have received in terms of claims processing.

Their integrity is beyond reproach. Without them, we could never have been able to settle the claim, either in our company or the one I was previously with…It was with their complete help and guidance that the claim was settled as amicably and efficiently as possible.