Adjusters International Pacific Northwest Testimonials

Your experience and guidance, along with your understanding, constant updating, and most importantly, your verbal and written communication to the parties involved were crucial in obtaining badly needed funds that were already expended in refinishing the badly damaged property from a seemingly reluctant insurance company.

I had experienced two other small fires isolated to separate apartments and chose not to use an insurance adjuster (losses were a fraction of this fire on Duboce). I regret not retaining an adjuster such as The Greenspan Co./Adjusters International on those as well. We had no one fighting for us on those first two fires. Paying those insurance premiums is a given but collecting on a loss is a nightmare.

You navigated and strategized the plan of action and initiated it on our behalf and then took the gloves off when you had to. You exceeded our expectations. It is apparent your skills as a negotiator were primarily responsible for this.

I also would like to take this opportunity to once again express my appreciation for the fine job you and your firm did in helping us achieve such a successful settlement with Atlantic Mutual/Centennial on behalf of First United Methodist Church of San Jose. Your insight, knowledge and experience were invaluable to our better understanding of industry practices, policy coverages, the standard of care, and even the personality traits of the major players on the other side…We were better prepared, better equipped, and more committed than Atlantic, and that is why we obtained such a great result.

Within hours of retaining your firm your staff of construction consultants were on site to help us quantify the extent of the damage and coordinate agreement of the emergency measures underway with our insurer… You successfully negotiated generous repair and cleaning allowances for the machinery that was exposed to the effects of the explosion and weather to reduce and eliminate the risk of potential future problems such as corrosion and keep manufacturer’s warranties intact… Through a thorough review of our operations and financial claim, your team of internal forensic accountants successfully identified and demonstrated this loss by developing a model that measured and supported that loss of opportunity and allowed us to recover appropriately. Your work allowed for measurement and compensation for our true cost of our loss of income… Your expert interpretation of the policy language to identify the available coverage and ensure all covered aspects of the loss were investigated and made part of the claim if appropriate. Your personnel dealt professionally with the insurance company and their plethora of hired experts, which clearly helped to secure settlement that was fair for all involved.

We knew that if we confined our efforts to restoring our business we would succeed, we also knew that if we had to divert even a small amount of our energies to the insurance adjustment both our business and the claim would suffer. We were also aware that we would have to deal with a trained adjuster sent by the insurance company to represent its interests-not ours. We were in a predicament. Even though we have attorneys and CPA's on retainer we are convinced that our own adjuster is the appropriate person to represent us in the adjustment of an insured property claim. Ken never left us alone with the many representatives and experts sent by the insurance company. He often met with them on his own allowing us to continue undiverted along the path towards full business restoration. He kept us well advised and he always consulted us before making any decision of consequence. His attention and diligence provided us with much more than just financial benefit. The substantial fee we paid to your company was earned many times over. We are certain that our recovery even after paying your fee was significantly greater than it would have been had we handled this claim on our own or with the advice of our attorneys and CPA's.

Though it's rare that we are ever moved to commend people in this modern age of indifference, we would be derelict indeed if we did not tell you how satisfied we are.

...During the early phase, he was meticulous in helping the Church present her claim. Later he could negotiate effectively securing a compensation which the church could not achieve without his effort.

In conclusion, it was God's will to have Adjusters International, presented in Paul Migdal and his team, on board during a difficult time, without which the church compensation would have been much lower.

Though we had always assumed that our homeowner's insurance would take care of our problems in the event of such disasters, we were disappointed with the many loose-ends they left in their wake…We pensively took the chance and signed up for The Greenspan Co./Adjusters International to represent us. We were then introduced to Frank Candido who, in so many ways, took us under his wing, reassured us, and carried us through the rebuilding process from beginning to end. The insurance company stalled and was uncooperative throughout, but Frank was there keeping them accountable and encouraging us…We now know from experience that The Greenspan Co./Adjusters International served our needs so that, when done, we were satisfied with the finished house and our personal losses were recouped. In addition, the fees paid to your company were well worth it and were offset because your organization gained us much more than the insurance company tried to get us to settle for.

I really appreciate your work in helping us settle the fire loss at the Valencia Hilton. As you are aware, the business interruption recalculation portion of this loss was extremely intricate and your work saved us a great deal of time and eventually money.