Adjusters International Pacific Northwest Testimonials

Our hotel in Seaside, Oregon, suffered a severe windstorm loss in December 2005. We were overwhelmed by the extent of damage and the lack of any help from our insurance company. At the onset the insurer’s adjuster stated that the damage was less than $10,000, which was below our policy deductible, and simply closed their file. We were unsure of hiring a public adjuster at first. We were very fortunate to have found your firm to help us. Your team did a wonderful job of properly investigating, measuring, and negotiating the loss…With your hard work we were able to settle the building claim for several million dollars, which was the right amount that we were owed to restore the hotel back to its pre-loss condition…The fee we paid of almost $250,000 was well earned and more than likely much less than legal representation would have cost on our own.

Ken and his team took care of all the details and negotiations and obtained for us a very favorable settlement. (Little does on realize the enormity of dealing with Insurance Adjusters whose goal is to offer as small a settlement as possible.) Our experience in working with Ken Elkman and The Greenspan Co./Adjusters International exceeded all our expectations.

Of all the financial decisions I have had to make in my life (and there have been plenty), hiring The Greenspan Co./Adjusters International was one of the best.

On September 12, 2015, our vacation retreat, personal property, outbuildings, and perhaps every tree on our 26-acre Mountain Ranch, CA property were completely destroyed by the Butte fire. We knew that we were in over our heads and believed that having a company like yours represent us might preserve our emotional and psychological wellbeing at the very least. You got an initial settlement offer of $219,095 from our insurance company. You turned their offer into $637, 500. As you know, we maintained a very high level of expectation from you and your firm. The personal and professional claims service we got from The Greenspan Company/Adjusters International was world class, I’m happy to say that you met our expectations without exception and helped carry us through an uncertain and difficult period in our lives.

When we first interviewed you, Randy, we were impressed with your knowledge and insight in our discussions regarding the adjustment of our claim. You pointed out various areas of potential problems that could arise and convinced us that your involvement would greatly assist us in recovering from our loss and help us reopen our restaurant at the earliest date possible. You more than accomplished the needs we had in moving our claim to a most favorable resolution. David Verbits and the other consultants The Greenspan Co./Adjusters International utilized in presenting our property loss were knowledgeable, courteous, and always responsive to our needs…Of equal importance to our financial recovery was the oversight and analysis you and Shellie…implemented in our business interruption loss. Your presentation to our insurance company's adjuster and their forensic accountant was thorough and professional…We are certain we could never have achieved the most favorable settlement that your efforts produced in the negotiation of our business interruption loss.

From the very start you gave me a sense of relief that my serious problems would be dealt with conscientiously, and the results leave me impressed, and most appreciative.

The thoroughness of the appraisal made of the damages incurred, the presentation made to the insurance company, the constant follow-ups, and the attention received from all members of your company, contributed to the excellent results obtained.

You guided me every step of the way through the difficulty process of scoping the damage, identifying the code upgrades, obtaining loss of rents, and applying the insurance policy in a manner to maximize the insurance policy benefit. You negotiated an excellent settlement on the repairs. I was able to recover more than I would have on my own. Thank you. You folks know your stuff.