Adjusters International Pacific Northwest Testimonials

...The settlement was beyond our expectations and almost three times what we thought it would be.…You got us the best result and your effort to negotiate the depreciation deduction up front was excellent. Even our bank was very happy with your services. They told me that they would highly recommend you to their clients if ever needed…We recovered much more than we ever thought we could have on our own. The fees we paid were worth every penny in terms of the service received. You saved us tremendous amounts of time and headaches. There is no way we could have negotiated the settlement you did.

You have worked with our church with the utmost professionalism. You have gone beyond the call of duty several times on our behalf. The cost of hiring your company is well worth it... your services have been more than silver or gold... even more than diamonds!!

I was reluctant at first to hire them but thank God that we did. First they were not pushy. They explained to us what their experiences were with the insurance companies. They gave us all available options and gave us time to meet as a church to make our decision. They also encouraged us to call their references in order to verify their work-ethic. Second, the settlement we received from our insurer is three times what they wanted to give us. The Greenspan Co./Adjusters International more than earned their pay. Mr. Kenneth Crown is gentle but firm negotiator. His great knowledge and wealth of experience got us over $800,000.00 that was not part of what our insurance company wanted to give us. Third, The Greenspan Co./Adjusters International was prompt and sensitive in responding to all our concerns. They met with the congregations whenever I wanted them to help explain complicated and technical issues. They responded to our phone calls on time. Our claim, we felt, was given priority. We did not feel that we were one of several claims they were handling.

Although I was a little skeptical in the beginning, there is absolutely no doubt in my mind now that we did the right thing in contracting with your company.

Suffice to say, that you 'took the bull by the horns' and turned my insurance company around. There is no question in my mind that your expertise and tenacious approach to my claim provided a very favorable settlement. The benefits of your service far outweighed your cost.

Betty and I were just talking about it the other day and both agree that the scope of the whole adjustment was enormous and we feel that you were able to do much more than we were even aware needed to be done. We know you got us a much better settlement than we would have gotten on our own. And your understanding of the whole process helped to speed up the process.

With credentials in hand, unlike many 'do-gooders' at that time, they offered the assistance our time and resources prohibited. Their staff was knowledgeable, concise and always available for consultation. Our insurance company proved to be impossible, often refusing to honor the conditions of our policy. They used every possible avenue to deny and delay the claim. It was at these times, that Mr. Lombardo remained firm, competitive and yet professional. Meetings were difficult but Mr. Lombardo continued to persevere demanding justice for First Baptist Church.

As a firefighter in Scottsdale I have always been relieved to hear the home I just put out had insurance. Like everyone else I thought the insurance company would come in to save the day. Little did I know this was not the case. After all, I only put the fires out, I never saw what happened after the insurance company was called. After my home burned, I was able to see that insurance companies and their adjusters are not there to save the day. They are there to pay as little as possible.

Having never had a major claim, I have no doubt that you probably increased our settlement by at least 5 times, from what I could have done alone. Their little dance of denial at the negotiations yesterday was downright comical, and I would have laughed, had the numbers not been relatively large for us. It just goes to show, when you want it done right, call in the experts.